Auraria) Community Service Officer I

Auraria Campus Police Department Officer

This posting may be used to fill multiple vacancies. This position plays a vital role in maintaining campus security to ensure all individuals' safety, security, and well-being within the Auraria Campus. Campus security aims to ensure all individuals' safety, security, and well-being within the Auraria Campus. The individuals include students, faculty, staff, visitors, and the campus property.

Essential Job Functions:

Our Community Service Officer is responsible for the following duties:
Patrolling and Monitoring:
Safeguarding people, property, and assets by conducting interior and exterior patrols of buildings, garages, and parking lots by way of a vehicle, bicycle, or on foot. Maintaining clear and effective communication with other security personnel, police officers, dispatch, and relevant departments. Daily contact with patrons on campus; therefore, maintaining a customer-focused service and excellent communication skills is mandatory for performance.

Investigations and Reporting:
Investigate and report non-injury accidents, non-criminal reports such as property crime with no suspect information, parking violations, and first report of injuries. Interviewing victims/witnesses and completing a thorough detailed report utilizing the police department's records management system. Maintain up-to-date knowledge of applicable municipal and state laws, as well as departmental policies and procedures. Accurately complete and manage data entry within the department's records management system.

Demonstrate proficiency in operating and reviewing network-based video surveillance systems to support investigations and campus safety efforts. Call Response:
Respond to a variety of called in situation, including non-injury crashes, non-criminal violations, citizen and motorist assists, and citizen escorts. Perform lock/unlock services for interior/exterior doors, address parking complaints, and investigate security breaches. Respond to incidents during medical emergencies and incidents requiring de-escalation techniques. Assist patrol officers with traffic control, scene security, and any other duties that do not require law enforcement action.

Emergency Response:
Respond to all intrusion, panic, and other system alarms. Actively respond to all fire calls, chemical spills, bomb threats, and other hazardous situations. Support evacuation procedures, manage crowd control and assist emergency response personnel on scene. Respond to medical and other emergency calls. Computer Utilization and Data Entry:
Utilize department computers, and various software programs to compose and review police and traffic reports; communicate via email; access and review department policies and procedures across multiple network drives; request time off through the employee portal; review work records; and perform basic word-processing tasks. Community Service:
Provide directions and assistance to employees, patients, visitors, and campus community members. Offer motorist assistance as needed. Interact daily with the public and the Auraria Campus community. Present a positive and professional image of the Auraria Campus Police Department. Demonstrate excellent customer service and communication skills, which are essential for this role. Special Assignments:
Support special or extra duty events by collaborating with members of the police department, campus affiliates, institutional staff, faculty, and students.

Minimum Qualifications:

- One (1) year of full-time customer based experience. Or a combination of education and/or customer based experience equal to one (1) year. High School diploma or GED Applicant must beat least 18years of age Valid and unencumbered Colorado driver's license