DEN Quality Assurance & Compliance Lead

Covenant Aviation Security (CAS) is seeking a Quality Assurance & Compliance Lead to support aviation security operations at Denver International Airport (DEN). The Quality Assurance & Compliance Lead is responsible for leading site operational performance improvement activities through a quality assurance team. This position will be responsible for providing guidance to the team responsible for performing routine performance assessments (overt and covert activity), assessing performance, providing corrective action, determining performance improvement opportunities, and recommending these opportunities to site leadership for implementation.

This position will work closely with the site Assistant Director and other leadership positions.

Founded in 2002, Covenant Aviation Security (CAS) was established to provide a higher standard of transportation security following the events of September 11, 2001. CAS pioneered a customer-focused security model built on a highly trained, professional workforce supported by competitive wages, benefits, and ongoing development.

Today, CAS is the largest private contractor providing Screening Partnership Program (SPP) services to the Transportation Security Administration (TSA) and an industry leader in aviation security solutions. Through its commitment to safety, compliance, operational excellence, and customer service, CAS provides comprehensive security and screening services for airports, airlines, and government agencies across the United States.

Covenant Aviation Security offers a competitive compensation package, with a targeted hourly rate of $26-$31 per hour
, depending on qualifications, experience, and contract requirements.

In addition, employees are eligible for a comprehensive benefits package designed to support their health, well-being, and financial security, including:

• Medical, Dental, and Vision Insurance (effective the first day of the month following sixty (60) days of continuous employment)
• 401(k) Retirement Plan with Company Matching Contributions
• Paid Time Off (PTO)
• Company-Paid Life Insurance
• Voluntary Supplemental Life Insurance
• Company-Paid Transportation Benefit (choice of RTD Eco Pass or Airport Parking Permit)
• Employee Assistance Program (EAP)
• Flexible Spending Accounts (FSA)
• Company-Furnished Uniforms (where applicable)
• Paid Training and Professional Development Opportunities

Benefits are subject to eligibility requirements and plan provisions and may be modified at the Company's discretion.

• Supervisor the site quality assurance team responsible for monitoring and improving contract performance.
• Implement and monitor site compliance to company quality assurance processes, procedures, and documentation standards.
• Determine quality assurance activity schedules and implement them through quality assurance team members. Monitor to completion, ensuring accurate and timely recordkeeping of activities.
• Monitor data collection and identify performance trends.
• Conduct root-cause analysis on performance trends and recommend corrective action and improvement opportunities to site leadership.
• Prepare recurring quality assurance reports and provide management with trends, findings, and recommendations.
• Conduct quality assurance inspections, observations, and performance assessments of Security Officers assigned throughout DEN (overt and covert).
• Evaluate employee compliance with TSA regulations, post orders, Standard Operating Procedures (SOPs), client requirements, and Covenant policies.
• Provide immediate coaching and corrective instruction whenever deficiencies are identified.
• Perform Security Officer duties when necessary to demonstrate proper procedures or support operational needs.
• Perform additional duties as assigned.

• Must be at least 21 years of age.
• U.S. Citizen, U.S. National, or Lawful Permanent Resident.
• Possess a valid Driver's License.
• Must obtain and maintain all required airport badges, clearances, and credentials.
• Possess or obtain a valid City and County of Denver Security Guard License.
• High School Diploma or GED required.
• Minimum four (4) years of experience in security, loss prevention, aviation security, or a closely related field.
• Minimum one (1) year of experience at a Part 1542 regulated airport.
• Working knowledge of TSA regulations, airport security operations, and compliance standards.
• Must be available to work a flexible, non-traditional schedule across all operational shifts, including days, swing, and overnight…