Field Service Technician - Level II; Fire Alarm

FIELD SERVICE TECHNICIAN - LEVEL II (Fire Alarm)

Because the role focuses on fire alarm and clean‑agent fire suppression systems, candidates must be able to conduct system inspections, troubleshooting, and customer training while using the company’s electronic inspection program.

Since 1948, ORR Corporation has employed a talented team of associates committed to protecting people, property, and the environment. Over 300 associates across the country uphold safety, family, and integrity. Learn more about our Field Service program HERE.

As a Field Service Technician, you will work with some of the largest and most successful companies in the world and receive top‑notch training on industry‑leading fire alarm systems and fire suppression equipment. This remote role covers the Denver, CO area and is a home‑based reporting position.

• Embodies the company mission to protect people, property, and the environment.
• Contacts customers to schedule service.
• Performs inspections and testing on fire alarm and fire suppression systems per OPS work instructions.
• Records results in the company’s electronic inspection program.
• Responds to emergency service requests and takes appropriate action.
• Troubleshoots, repairs, and replaces system equipment.
• Oversees OPS personnel in coordination of service activities.
• Reviews inspection and test results with the.
• Conducts customer training on system functionality.
• Assists in installation and commissioning tasks with supervision.
• Other duties as assigned.

• High school diploma or equivalent, required.
• Two years of experience servicing fire alarm and special hazard fire suppression systems, required.
• Experience reading blueprints, required.
• Module level troubleshooting experience, required.
• Associate degree in electronics or related field, preferred.
• NICET (Fire Alarm / Special Hazard) certification, preferred.
• Experience with manufacturers:
  Kidde, Fenwal, Notifier, Fike, FCI, preferred.

• Knowledge of Microsoft Office and standard internet usage.
• Strong time‑management skills.
• Capable of using Windows‑based software and mobile iPad applications.
• Excellent verbal and written communication skills.
• Organized and detail‑oriented.
• Strong critical thinking and problem‑solving skills.
• Self‑directed with the ability to work autonomously.
• Demonstrated customer service mindset.

• Remote position that requires travel to local job sites for installs, service, or repairs.
• Company vehicle and all tools, technology, and equipment provided.
• Occasional on‑call days and/or overtime for unscheduled service needs.
• Job duties require the ability to lift up to 75 lbs. and crawl into tight or awkward places.
• Overnight travel required up to 50% of the time.

• Working for a company that values its associates as its greatest asset.
• Being part of something that makes a difference in health and wellness for people and the planet.
• A growing company with a first‑class reputation in its industries.
• A fun, family‑oriented, entrepreneurial culture.
• Work‑life balance and encouragement to make a big impact.
• A caring group of associates committed to improving the communities they serve.
• Excellent benefits including 401(k), health, life, dental, tuition reimbursement, and numerous perks such as training and development.

Equal Opportunity Employer/Vet/Disabled