Window and Door Field Service Tech III

Job Description ️ Window & Door Field Service Technician IIIDenver/Brighton, CO Area Starting at $32.00/hour Monday-Friday | 6:00 AM Start Build Quality. Deliver Exceptional Service. Grow Your Career.

Milgard Windows & Doors, a proud part of MITER Brands, is seeking a skilled and customer-focused Field Service Technician III to join our team in the Denver/Brighton area. In this role, you'll travel to customer homes and job sites to diagnose, repair, and maintain Milgard's premium window and door products.

As the face of our company in the field, you'll combine technical expertise with outstanding customer service, ensuring every service call is completed safely, efficiently, and to the highest quality standards.

MITER Brands, which includes Milgard, MI Windows & Doors, and PGT Innovations, is one of the nation's leading manufacturers of windows and doors, recognized for innovation, craftsmanship, and customer satisfaction.

Key Responsibilities Diagnose, troubleshoot, and repair Milgard window and door products at customer homes and job sites.

Deliver exceptional customer service by communicating professionally and courteously with homeowners, builders, and team members.

Assist with installations, repairs, and replacement of parts as needed.

Pick up, deliver, and manage inventory of service parts for field repairs.

Inspect incoming materials and parts to ensure quality standards are met.

Maintain accurate service documentation using iPads and company software.

Review schedules, update work orders, and complete service reports promptly.

Safely operate hand tools, power tools, and other required equipment.

Collaborate with fellow technicians on complex or multi-technician projects.

Maintain service vehicles in a clean, organized, and fully stocked condition.

Ensure job sites are left clean and restored to their original condition upon completion.

Support warehouse operations, including unloading deliveries and maintaining a safe work environment.

Submit all required paperwork and service documentation in a timely manner.

Qualifications Previous window and door installation and/or service experience required.

Minimum of 2 years of customer-facing service experience.

High school diploma or GED preferred.

Strong knowledge of hand and power tools and their safe operation.

Valid Driver's License with a clean driving record.

Ability to work independently while also contributing effectively as part of a team.

Ability to read a tape measure and perform basic math calculations.

Comfortable using mobile devices, computers, and software applications for scheduling, documentation, and training.

Familiarity with Microsoft Outlook, Windows, and other basic computer applications.

Bilingual English/Spanish skills are a plus.

What Makes You Successful Strong troubleshooting and problem-solving skills.

Excellent communication and customer service abilities.

Attention to detail and commitment to quality workmanship.

Dependability, professionalism, and a safety-first mindset.

Ability to manage multiple priorities while maintaining a positive customer experience.

Why Join MITER Brands?

Competitive starting pay of $32.00/hour+Stable Monday-Friday schedule

Industry-leading products and nationally recognized brands

Opportunities for career advancement and professional growth

Comprehensive benefits package, including medical, dental, vision, 401(k), paid time off, and moreA supportive team environment built on the values of Respect, Service, and Excellence Ready to Apply?

If you're an experienced service professional who takes pride in quality craftsmanship and delivering outstanding customer experiences, we'd love to hear from you. Apply today and build your future with Milgard Windows & Doors and MITER Brands.

What We Offer At MITER Brands, we invest in your health, wealth, and wellness. Our comprehensive benefits package supports you and your eligible spouse/dependents while helping you achieve your personal and professional goals.

We offer competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work-life balance.

Health & Wellness Three comprehensive medical plan options

Prescription drug coverage

Dental…