Community Engagement Specialist

Community Engagement Specialist Job Description

Job Title: Community Engagement Specialist
Location: Downtown Denver/Lowry
Department: Mission Delivery
Pay Range: $20.67 - $23.56 per hour
Reports to: Community Engagement Manager
FLSA Status: Non-Exempt
Terms: Regular, Year‑Round, Full‑Time, Hybrid
Supervisory Responsibility: None

The Community Engagement Specialist is a results‑driven go‑getter who thrives on building connections and hitting ambitious goals. In this dynamic role, they serve as the face of Girl Scouts—sparking interest, forging partnerships, and growing membership by recruiting girls and adult volunteers. They engage directly with the community through school visits, local events, and presentations, using strong communication skills and positive persistence to inspire involvement.

With a sharp eye on data and a passion for impact, they strategize, follow up on leads, and drive outreach in their assigned area. This isn’t a 9‑5 desk job (though it does involve computer work)—it’s people‑focused, fast‑paced, and deeply rewarding. Success requires flexibility to work evenings and weekends, when families and communities are most engaged. Those who thrive on challenge, enjoy meaningful conversations, and feel energized by watching their numbers climb will excel in this role.

• Achieve girl and adult membership goals by implementing recruitment and lead generation strategies aligned with the council recruitment methodology, focusing on volunteer recruitment and member conversion.
• Plan, prioritize, and manage recruitment activities independently, demonstrating strong organizational and time‑management skills in a fast‑paced environment.
• Represent GSCO at community events and school functions, often during evenings and weekends, to maximize visibility and connect with prospective members.
• Maintain accurate and timely recruitment event communications, such as flyer distribution, school website postings, social media posts, and other advertising options.
• Follow up in a timely manner with new leads and referrals resulting from field activity.
• Cultivate relationships with schools, community leaders, organizations, and businesses to increase Girl Scouts’ visibility.
• Study trends, demographics, marketing and sales techniques, and community knowledge to effectively implement the council membership recruitment plan.
• Work independently in the field within assigned geographic areas while maintaining regular communication with team and leadership.
• Facilitate workshops and events for caregivers and children, using public speaking skills to engage groups and drive membership conversion.
• Provide professional, superior customer service to all internal and external customers, members, volunteers, staff, and community contacts.
• Actively contribute to an environment that fosters diversity, equity, inclusion, and access through words, actions, and attitude.
• Respect the confidential nature of all information pertaining to staff, volunteers, and Girl Scouts, both current and prospective.
• Perform other duties as assigned.

• Collaborate with the recruitment team to ensure consistent delivery of the council recruitment methodology.
• Work with the Volunteer Success team to connect first‑year volunteers and troops with ongoing support and training.
• Collaborate with the Girl Experience teams to drive participation in council and partner‑led program opportunities for youth members awaiting placement.
• Collaborate with the Customer Care and Volunteer Administration teams to ensure prompt response to customer inquiries and accurate membership data.
• Assist with other tasks as required by the philosophy of Girl Scouts of Colorado.
• Support the organization’s commitments to pluralism and diversity throughout the organization and within each community served.

Education and/or Formal Training:

• No formal education or training requirements.

Experience:

• Experience in sales process and management of leads.
• Experience with in‑person or telephone sales and using guided prompts to develop customer relationships and convert members.
• Experience in…