Mobile Services Library Program Associate

* The City and County of Denver offers a competitive salary commensurate with education and experience. We also offer generous benefits for full-time employees which include but is not limited to:
* Four (4) Medical Plans, Dental, Vision Insurance
* Pension Plan for Life (employee contributes 8.45%, employer matches %) and 457 (b) Retirement Plan
* PTO (over 3 weeks in your first year), 4 paid wellness days, and 12 paid holidays
* CARE Bank, Family Leave Benefits
* Enhanced Work/Life Balance:
Employee Assistance Program (6 counseling sessions per year, legal assistance, financial counseling, discounted recreation center passes), Employee Volunteer Program
* Learning and Development Opportunities;
Courses and Career Development Resources
* Eco Pass (unlimited free RTD bus/train rides)
* Excellent customer service skills.
* Knowledge and experience with community engagement practices.
* Ability to listen to and evaluate community needs and design services and programming to meet those needs including the ability to facilitate group conversations.
* Ability to work in a physically demanding environment with continuous lifting of objects weighing up to 50 lbs and moving heavy carts in tight spaces. Much of this work is done in an outdoor environment.
* Ability to provide equitable and empathetic customer service drawn from lived experiences and knowledge of EDI concepts and practices.
* Ability to create a welcoming environment for all ages.
* Knowledge of positive youth development practices or experience (personal or professional) working with youth.
* Skill in using and assisting customers with technology.
* Experience with program design and evaluation.
* Ability to work independently.
* Ability to thrive working in an environment with constant public contact with people from all backgrounds and age groups. Including the ability to demonstrate positive attitude, excellent interpersonal skills, cultural sensitivity, and a sense of humor in working with customers, coworkers and community.
* Ability to creatively solve problems, negotiate, and handle stressful situations in a positive manner including setting boundaries and safety expectations with coworkers and community members.
* Knowledge of presenting and providing library services to customers with varying levels of experience and knowledge.
* Skill in choosing appropriate materials for programming and outreach.
* Ability to safely operate large vehicles varying from around 20 to 35 feet in length. A Commercial Drivers License is not required.
* Graduation from high school or the possession of a GED, HiSET, or TASC Certificate.
* Three (3) years of technical or administrative experience performing standard research and evaluation, preparing and presenting course work or programs, or implementing work processes.### Work With UsWith competitive pay, , and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise.

See yourself experiencing growth and balance.

See yourself being respected and valued.

See yourself belonging here.

Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.
** Your journey starts right here.****#See Yourself Here
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