Integration and Caseworker

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities.

A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

The Integration and Housing Caseworker works alongside clients to build stability, self-sufficiency, and long-term community integration. This includes initial and extended resettlement and integration services, including extended housing support. The caseworker supports a broad range of clients, including but not limited to newly arrived and returning refugees, asylees, SIV holders, parolees, and other ORR-eligible populations through individualized service planning, case management support, housing stabilization, and coaching designed to promote independence.

Responsibilities include, but are not limited to:

Casework Services

• Develop individualized service plans in collaboration with clients, focusing on integration, self-sufficiency, and housing stability.
• Deliver orientations and conduct home visits to support client goals.
• Assist clients with applications for public benefits, school enrollment, Social Security, and other services that promote stability.
• Provide coaching to build client skills, confidence, and knowledge needed to navigate U.S. systems independently.
• Support resettlement activities as needed, including reception and placement of new arrivals.

Housing Navigation Services

• Screen clients for housing eligibility, verify documentation, and conduct secondary case reviews to ensure compliance.
• Provide rental, utility, and/or security deposit assistance in line with program guidelines, ensuring timely landlord/vendor payments.
• Develop housing stabilization plans with enrolled households, including budgeting, goal setting, and tenant education.
• Conduct outreach to landlords, property managers, and vendors to expand access to affordable housing; assist with lease signings, renewals, and tenant rights education.
• Coordinate housing set‑ups, utility connections, safety inspections, and procurement of furnishings and supplies.
• Support clients in crisis situations, including eviction prevention and mediation with landlords.
• Facilitate referrals to employment, public benefits, and other stabilization supports as part of a bundled service approach.

Administration & Partnerships

• Maintain timely, accurate case documentation in Effort to Outcomes (ETO), Geneva, and other required systems.
• Track and reconcile financial assistance disbursements, ensuring compliance with donor and program requirements.
• Participate in statewide outreach to underserved regions, including the Pikes Peak Region and Northern Colorado, to expand access to RHSP resources.
• Collaborate with colleagues, community partners, and other resettlement agencies to ensure clients have access to holistic services.
• Attend trainings, team meetings, and state/local partner convenings as required.
• Other related duties as assigned, including but not limited to front desk support, assistance with other direct service teams or tasks, etc.

• Position
  
  Reports to:
  
  Casework Supervisor or Integration Manager
• Position Directly Supervises: N/A, may provide some supervision of interns and volunteers assigned to assist clients with health and public benefits

Education: Undergraduate degree or equivalent experience.

Experience

• Relevant professional experience in the human services field required; minimum of 2 years strongly preferred.
• Experience with case management, housing navigation, or social services delivery.
• Experience with…