Delivery Library Program Associate

Position: Home Delivery Library Program Associate
* Four (4) Medical Plans, Dental, Vision Insurance
* Pension Plan for Life (employee contributes 8.45%, employer matches %) and 457 (b) Retirement Plan
* PTO (over 3 weeks in your first year), 4 paid wellness days, and 12 paid holidays
* CARE Bank, Family Leave Benefits
* Enhanced Work/Life Balance:
Employee Assistance Program (6 counseling sessions per year, legal assistance, financial counseling, discounted recreation center passes), Employee Volunteer Program
* Learning and Development Opportunities;
Courses and Career Development Resources
* Eco Pass (unlimited free RTD bus/train rides)
* For more information please visit
* Excellent customer service skills.
* Knowledge and experience with community engagement practices.
* Ability to safely drive around the Denver service area using your own vehicle.
* Ability to listen to and evaluate community needs and design services and programming to meet those needs.
* Ability to work independently and use time effectively.
* Ability to communicate over a variety of methods, including in-person, email, and phone.
* Ability to work in a physically demanding environment with continuous lifting of objects weighing up to 50 lbs and carrying bags of books. Some of this work is done in an outdoor environment.
* Ability to provide equitable and empathetic customer service drawn from lived experiences and knowledge of EDI concepts and practices.
* Ability to create a welcoming environment for all ages and environments.
* Experience with program design and evaluation.
* Ability to work independently and use time effectively.
* Ability to thrive working in an environment with constant public contact with people from all backgrounds and age groups. Including the ability to demonstrate positive attitude, excellent interpersonal skills, cultural sensitivity, and a sense of humor in working with customers, coworkers and community.
* Ability to creatively solve problems, negotiate, and positively handle stressful situations including setting boundaries and safety expectations with coworkers and community members.
* Knowledge of presenting and providing library services to customers with varying levels of experience and knowledge.
* Ability to choose the appropriate materials for programming and outreach.
* Graduation from high school or the possession of a GED, HiSET, or TASC Certificate.
* Three (3) years of technical or administrative experience performing standard research and evaluation, preparing and presenting course work or programs, or implementing work processes.### Work With UsWith competitive pay, , and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise.

See yourself experiencing growth and balance.

See yourself being respected and valued.

See yourself belonging here.

Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.
** Your journey starts right here.****#See Yourself Here
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