Residential, Youth and Services Quality Assurance Analyst

Description

VOAC recognizes the unique needs of the older adult who needs a wheelchair ramp to stay at home safely, and the preschooler whose family needs additional resources. VOAC supports veteran’s efforts to exit homelessness as well as provides a safe place for survivors of domestic violence. Wherever VOAC goes, it combines relationship-building, volunteers and quality services to lift and support our neighbor’s efforts to become self-sufficient and reach their full potential.

The position applies expert-level knowledge of program regulations and policies to maintain adherence to all funder and licensing requirements for programming within the Residential, Youth and Employment Services Department. Job duties include conducting regularly scheduled and random compliance monitoring of the program site, student and staff files, health and safety logs, emergency procedures, billing compliance of funding sources, as well as regularly reviewing and analyzing program data.

To carry out these duties, it is expected that this position will obtain and maintain expertise in the application of early childhood education programming, Head Start rules and regulations, licensing regulations, employment services best practices, and other best practices.

Ensures that the program meets or exceeds program objectives, oversees the provision of high-quality services for program participants, and further ensures on-going compliance with funder requirements and agency policy and procedure. Position requires interaction with team members, program participants, and community stakeholders.

• Through regular, unannounced site visits, and file audits, ensures the site and program are compliant with licensing rules and Head Start Standards. Ensures compliance with programmatic regulations and best practice standards.
• Determines training and technical needs of program staff, coordinates training, serves as a resource for analyzing and solving problems related to programs. Works to stay abreast of current issues and theories within the relevant fields for programs that the QA Analyst works with. This may include homelessness, children, families, and employment/vocational services.
• Provides data regarding deficiencies identified to leadership.
• Compiles, analyzes, and communicates program data and outcomes on a regular basis to inform program development, management, and compliance. May support in data entry for programming as needed.
• Attends orientations, trainings, education programs, staff meetings, community meetings, conferences and workshops to meet the needs of the position.
• Performs duties in a professional manner, maintains the confidentiality of all information and participates effectively within and across teams.
• Supports team members as needed by delivering trainings that improve data collection efficiency and data quality.
• Provides technical assistance and consultation in appropriate areas.
• Participates in conducting the quality assurance of the program’s effectiveness including process and outcome measures and standards of practice.
• Prepares Annual, Semi-Annual, Quarterly, monthly reports for grants, and program reports to determine the effectiveness of all various sections of programming. Responsible for the on-going monitoring of service provision, including oversight of all operational program components from outreach to program exit.
• Demonstrates a passion for serving the child and family population, and the ability to contribute to the program-wide objectives of a diverse and dynamic team.
• Performs job responsibilities in accordance with the Social Work Code of Ethics.
• Performs all other duties as assigned.

N/A

Working conditions are generally inside the building. Frequent sitting, standing, walking, and bending. Occasional lifting or pushing, up to 50 lbs. May require working in a classroom environment. Occasional work outside, on a playground, or community events. Office noise level is low, classroom and gym noise levels can be loud. Must be willing to use personal vehicle for service provision.

Full time Monday through Friday. Some evenings and weekends are required.

Position located at 2660 Larimer St. Travel between VOAC sites throughout the Denver metro area is required on a regular basis.

$59,000-$65,000 annual exempt

• Vacation Time
• Separate Sick Time
• Paid Holidays
• Floating Holidays
• Personal Days
• Volunteer/Wellness Day
• Tuition Assistance
• Pension Plan
• 403b Retirement Plan with Agency Match
• Health, Dental, Vision, and Pet Insurance
• Life Insurance
• Accident Insurance
• Employee Assistance/Work-Life Balance Program
• Employee Discount Program
• Life Lock with Norton
• Public Service Loan Forgiveness

Volunteers of America is an EEO/AA Employer

Position will remain open until filled

VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE

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