Domestic Violence Advocate - Bilingual - Residential Services

Who We Are and Who We’re Looking For:

• If you are looking to join a supportive team driven to impact the lives of others, look no further.
• Safe House Denver has been around for 47 years, and we are on a mission to improve the lives of domestic violence survivors.
• We are committed to providing survivors with a safe space, where they are believed, supported, and trusted.
• We guide community awareness of domestic violence through education, partnerships, and inclusion.
• We are currently looking for a Domestic Violence Advocate with crisis intervention skills to support our work as we prepare to serve more survivors in greater ways.
• Bilingual in Spanish required.
• Safe House Denver promotes a culture of excellence.

• Trust – We foster a culture of trust by being reliable, honest, consistent, direct, and transparent.
• Dedication – We are intentional, passionate, and driven. We commit to making a meaningful impact.
• Compassion – We listen, seek to understand, and help. We embody kindness, patience, empathy, and see the value of each individual.
• Collaboration – We encourage, cooperate, support, and share. We also welcome humor and fun.
• Innovation – We are bold, brave, and fearless. We value curiosity and continuous learning.
• Leadership – We operate with integrity, transparency, and ethics. We are solutions‑oriented, optimistic, accessible, and critical thinkers.
• Inclusion – We embrace and respect diverse perspectives and experiences; we believe in a welcoming and equitable environment.

• Respond to callers who access Safe House Denver’s 24‑hour Crisis & Information Line, providing emotional support, crisis intervention, de‑escalation, and education on domestic abuse, trauma response, and coping skills.
• Support callers in assessing immediate needs, identifying culturally appropriate resources and referrals, and developing a plan of action, including safety planning and emergency residential services screening.
• Provide initial intake, orientation, appraisal, and safety planning for new residents in the emergency residential facility/program, and offer emotional support and crisis intervention during the intake process.
• Deliver short‑term advocacy, counseling, safety planning, and crisis intervention to adult residents and children; facilitate individual and group support planning, education/support groups, and children’s activities/support groups.
• Advocate for residents with outside agencies and within the program, assist with transitions from the emergency residential facility through exit interviews, and maintain a safe, respectful community living environment via conflict management and crisis intervention.
• Maintain accurate, timely record‑keeping, appropriate charting, and documentation; demonstrate initiative for service quality, improvement, and program development.
• Participate in staff meetings, case management meetings, program meetings, and community educational opportunities to maintain and improve skills; represent Safe House Denver positively and professionally.
• Support on‑call and shift requirements, including weekend coverage and monthly on‑call service, responding to phone calls within 15 minutes.

• Required:
• Bachelor’s degree in social work or a related field.
• Bilingual required (Spanish).
• Three years of experience in human services or a related field.
• Excellent written and oral communication skills; superior time management and organizational skills.
• Two years of crisis intervention, case management, and advocacy experience.
• Attentive, responsive, and proactive; able to pivot as necessary to meet survivors’ needs.
• Detail oriented with strong technical aptitude; advanced proficiency in MS Office.
• Passion for the Safe House Denver mission.
• Knowledge of domestic violence, trauma‑informed services, and empowerment models.
• Outstanding interpersonal skills.
• Preferred
• Master’s degree in social work or a related field.

• $24–$27 hourly rate (negotiable based on experience).
• Full‑time, non‑exempt position; 40 hours per week with schedule flexibility and an on‑call rotation.
• Performance evaluation and opportunity for merit‑based increase after one full year of employment.
• Fantastic benefits package, including paid time off for rest and vacations, and employee health insurance coverage paid 90% or more by employer.
• Professional development opportunities.
• Supportive work environment and opportunities for fun.

Safe House Denver is committed to creating a diverse, inclusive, and equitable workplace.

Safe House Denver is an Equal Opportunity Employer and welcomes individuals of all backgrounds, experiences, and abilities to apply.

To apply, please send your resume, cover letter, and personal mission statement to Jameson Kapinos at (Use the "Apply for this Job" box below). with the subject line “DVA‑Residential Services”.