IMPACS Employment Specialist​/Case Manager

IMPACS Employment Specialist/Case Manager

Job Category: Case Manager I

Requisition Number: IMPAC
020499

• Full-Time
• Hybrid

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This position is eligible for Daily Pay! Work today, get paid today! We’ve partnered with Daily Pay, a voluntary benefit to offer employees access to their pay on their own schedule.

Work Schedule: Monday - Friday 8:00am - 4:30pm;
Hybrid

This position is eligible for paid vacation as well as Paid Sick and Safe Time (PSST) under the Healthy Families and Workplaces Act. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan – must be 18 years of age to participate.

JOB SUMMARY:

The Case Manager I, IMPACS (Improved Payments and Child Success Program) Employment Specialist will develop a plan with the program participants to assist in obtaining employment and becoming self-sufficient. The Employment Specialist will assess the participant’s education, work experience and barriers. To provide counsel regarding occupational choices and opportunities. To determine participant and family needs and assist them with the necessary paperwork and referrals to access wrap‑around services.

To provide day-to-day case management for program participants. Facilitate classes as necessary. View case management as a collaborative process, utilizing a strengths‑based approach to guide, support, and motivate participants and ensure that all are fully supported as they progress through programming. Arrange for supportive services as needed, provide referrals, and maintain a working knowledge of community partnerships and resources.

ESSENTIAL FUNCTIONS:

IMPACS and Case Management:

• The Employment Specialist will assess and interview clients/noncustodial parents to obtain necessary information and background for accurately assessing their individual situations. The incumbent will identify the barriers keeping the participant from obtaining gainful employment and assist clients to resolve the barriers identified. The Employment Specialist is responsible for conducting all interviews and assessments in a professional and timely manner and in such a way that the rights and dignity of the clients are preserved.
  
  The incumbent will help recipients develop employment focused plans and motivate clients in carrying out their plans. The Employment Specialist will evaluate participant progress. The incumbent will conduct group orientations, and instructional classes as required.

Employment Specialist Daily Duties:

• Determine participant and family needs.
• Assist participants with the necessary paperwork and referrals to access wrap‑around services.
• Provide day-to-day case management for program participants.
  • Regularly scheduled check‑ins meetings.
  • Provide guidance, supportive services, resources, and referrals.
• Determine eligibility and job readiness.
• Recommend programs and certifications that minimize barriers to successful employment.
• Provide program orientation, job readiness workshops, classes, and guidance regarding work history, education, interest, abilities, and other relevant information.
• Arrange for supportive services as needed.
• Refer to job development when deemed appropriate.
• Provide service overview and the benefits of program participation.
• Provide 2
  
  Gen (2 Generation) services so that all family members are stable and successful.

Processing, Tracking, and Reporting:

• The Employment Specialist will closely monitor and track the participant’s attendance and progress at all recommended classes and trainings. Participants who have demonstrated that they are motivated, reliable, and dependable will be referred to employment. The Employment Specialist will maintain a complete file of all records, documents, communications, and other materials which pertain to the operation of the program. The Employment Specialist will maintain operational proficiency on the automated data processing system and make data entries and retrievals as necessary to accomplish duties.
  
  The Employment Specialist will supply information, answer questions, and keep accurate records of jobs obtained.

Relationship Management:

• The Employment Specialist is responsible for establishing and maintaining…