Part Time Shelter Coordinator​/Floater

Job Overview

The Shelter Coordinator position provides rotating 30‑minute break time coverage to Shelter program staff in the Denver Metro Area Shelters. This role travels to assigned sites to relieve staff during break periods and is responsible for managing the facility while covering.

• Ensures program participants’ voices are heard and, when appropriate, their ideas play a prominent role in programming.
• Maintains in‑depth knowledge of program requirements, referral processes, support services, and field best practices.
• Documents all participant interactions with required eligibility and demographic information.
• Maintains confidentiality and participates effectively within and across teams.
• Ensures physical and emotional safety of all participants, managing conflicts and contacting emergency personnel as needed.
• Provides general facility maintenance, including cooking, cleaning, supply management, building walk‑throughs, rule enforcement, and alarm checks.
• Assists in training and supervising volunteers during shifts and ensures proper documentation.
• Conducts front desk duties, answering phone calls, taking messages, implementing intakes, and handling donations and bus passes when applicable.
• Mentors junior personnel to develop knowledge and best practices; may train staff assigned to shift.
• Performs all responsibilities in accordance with the Social Work Code of Ethics.
• Performs additional duties as assigned.

• Single‑staffed facility with responsibility for participant safety.
• Required to move stairs regularly during shift and in emergencies.
• Some lifting required, rarely exceeding 50 lbs.

This is a permanent, part‑time position. Shelter Support Coordinators are expected to stay single‑staffed for the entirety of their shift unless coverage is arranged. All staff are considered essential and required to work scheduled shifts regardless of holidays or inclement weather. On‑call protocol is to be used if shift cannot be fulfilled.

Monday, Tuesday, Wednesday, Thursday 12:00 am–4:00 am

• 601 S. Irving Street, Denver 80219
• 1247 Santa Fe Drive, Denver 80204
• 8405 E Colfax Ave, Denver 80220

19.29–20.00 /hr

• Paid Holidays
• Paid Time Off
• Volunteer/Wellness Day
• Tuition Assistance
• Pension and 403b Retirement Plan
• Health, Dental, Vision, Pet Insurance
• Life Insurance (including accidental death & dismemberment)
• Accident Insurance
• Employee Assistance/Work‑Life Balance Program
• Employee Discount Program
• Life Lock with Norton
• Public Service Loan Forgiveness

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. Reasonable accommodations may be made. If you require a reasonable accommodation to perform this role, please contact HR to begin the Interactive Process.

• Associate’s degree in a related area or equivalent experience in human services.
• One year of direct human service experience.
• Good organizational, planning, and teamwork skills; can work independently.
• Complete program credentialing process, including criminal and civil background checks within 30 days of hire and fingerprinting.
• Willingness to obtain first aid, AED, CPR, and Narcan utilization training.
• Must possess a Colorado driver’s license and state‑mandated automobile insurance.
• Must have a personal vehicle that may be used for work‑related travel; mileage reimbursement available.

• Experience with individuals experiencing chronic homelessness, severe and persistent mental health concerns, and case management or shelter experience.
• Crisis intervention skills.

• Models core culture attributes:
  Accountability, Integrity, Respect, Service.
• Models VOACO’s values:
  Hungry, Humble, People‑Smart.
• Uses VOAC database Service Point.
• Ensures equitable and inclusive services.
• Ensures participants have an active voice in programming.

Veterans are strongly encouraged to apply.

Volunteers of America is an EEO Employer.

Visa sponsorship is not offered for this role.