Bilingual Intake Social Caseworker Supervisor

Bilingual Intake Social Caseworker Supervisor

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.

The City and County of Denver offers a competitive salary commensurate with education and experience. The target salary range for this position is $80,217 – $100,000. We also offer generous benefits for full-time employees which include but are not limited to:

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 wellness day and 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date

The City and County of Denver supports a hybrid workplace model. Employees work where needed, at a job site several days a week and off-site as needed. Employees must work within the state of Colorado on their off-site days.

At Denver Human Services (DHS), we envision a healthy community where people are connected, supported, safe, and well. One in three people in Denver turn to DHS for support at all stages of life. Our employees help children, at-risk adults, families, and individuals navigate social and economic pressures by connecting them to services and experts who support their overall well-being.

The Child Welfare Services division of Denver Human Services is currently seeking a top-notch, visionary Bilingual Intake Social Caseworker Supervisor to directly manage Social Caseworkers in our Intake Section, which is primarily responsible for investigating new allegations of abuse/neglect of children ages 0-18 in a fast-paced and demanding environment. This position requires full fluency in both English and Spanish to effectively support staff, engage with clients, and ensure high‑quality service delivery.

The Bilingual Social Caseworker Supervisor will coach, lead and mentor staff as well as have responsibility for the development, planning, and assignment of cases. The successful candidate will demonstrate exemplary leadership, flexibility and experience empowering staff and managing a diverse workforce. The right person for this position will be someone who has a track record of being able to prioritize the best interests of the child while showing a thorough understanding and dedication to the highest standards of practice.

Additionally, the Bilingual Social Caseworker Supervisor:

• Will perform all competencies in both English and Spanish
• Plans, assigns, and reviews the activities of social case workers performing case management functions and recommends changes in practices and procedures to increase operating efficiency and expedite workflow
• Participates in the development of long range and short-term plans and goals for the assigned area, establishes and/or monitors current methods and policies, and keeps management level personnel abreast of trends and issues in the field and in the department
• Screens assessments initially to determine level of risk to individuals/families and eligibility for services/programs, assigns assessments, meets with social case workers to discuss status of assessments, problems encountered, basis for actions, and alternative solutions, reviews and discusses progress of assessments and worker's reports, and provides technical guidance and direction in unusual and non-standard situation
• Trains social case workers in social work techniques and methodologies, orients workers with appropriate laws, policies, regulations, and procedures, and ensures that work conforms to standards, regulations, and laws of state and federal agencies
• Builds and maintains effective relationships with public and private community-based services providers and professional and community groups in order to exchange information, resolve concerns/complaints, and develop and maximize available resources
• Ensures that staff prepares comprehensive…