Bilingual Patient Support Specialist; Soledad

On‑Site | Barranquilla, Colombia

Are you someone who genuinely enjoys helping people and making a difference through meaningful conversations?

We are seeking compassionate, professional, and highly reliable Bilingual Patient Support Specialists to join a growing healthcare support team serving patients and families across the United States.

In this role, you will be the first point of contact for individuals seeking information, support, and guidance related to healthcare services. You will play an important role in creating positive experiences, answering questions, building trust, and helping connect individuals with the right resources.

• Answering inbound calls from patients, family members, and prospective clients
• Providing professional, compassionate, and accurate information
• Guiding callers through the next steps in their healthcare journey
• Documenting interactions and maintaining accurate records
• Following communication and service protocols
• Assisting with limited outbound follow‑up calls when needed
• Working closely with team members to ensure a positive patient experience
• Building trust and rapport through empathetic communication

• Stable, long‑term opportunity with significant growth potential
• Supportive and professional team environment
• Meaningful work helping patients and families
• Weekly pay
• Opportunity to grow as the program expands

• USD $5.75 per hour
• Paid weekly
• Independent Contractor
• Work Environment:
  On‑site position in the new, modern Barranquilla office
• Schedule availability between 9:00AM and 9:00PM EST
• Split shifts may be required based on operational needs

To ensure fairness and consistency, all applicants must complete every stage of the hiring process.

• Application Form
• Prescreen Questionnaire
• One‑Way Video Interview
• Live Interview
• Final Interview