Safety Associate

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at‑risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well‑being, and stability of those it serves.

• Honoring the inherent dignity of those we serve, affirming their capabilities and fostering their hope that a better life is possible.
• Building strong, caring and trauma‑informed communities through the integration of housing, health care and supportive services.
• Advocating for social and racial equity, inclusion and diversity, and challenging the status quo in partnership with our workforce members and those we serve.
• Achieving excellence through continuous quality assurance, innovation and professional development.
• Using resources judiciously and effectively.

Safety Associate I is responsible for ensuring the safety of clients, staff, vendors, volunteers, and other visitors at assigned Colorado Coalition for the Homeless (CCH) locations. This role focuses on de‑escalation, crisis prevention, and maintaining a trauma‑informed approach to safety while promoting a secure environment. Safety Associates at CCH are not an extension of law enforcement but serve as proactive safety professionals in a supportive capacity.

Work location
: 2100 Broadway, Denver, CO 80205

• Conduct regular inspections of assigned Coalition sites to ensure a safe environment.
• Assist staff in assessing potentially dangerous situations and intervene as necessary to prevent escalation.
• Escort employees as needed to promote staff safety.
• Monitor and ensure compliance with CCH safety procedures.
• Provide assistance in crisis situations requiring physical intervention while adhering to trauma‑informed principles.
• Collaborate with law enforcement agencies and emergency healthcare personnel as needed.
• Document and submit reports on all incidents involving physical intervention.
• Maintain a respectful, inclusive, and team‑oriented work environment.
• Participate in and apply knowledge from ongoing safety and de‑escalation training.
• Ensure timely & accurate use of all company systems as required while maintaining complete up‑to‑date records.
• Foster an inclusive and respectful work environment that promotes teamwork and cohesiveness.
• Utilize advanced verbal de‑escalation skills in addition to CCH Non‑Violent Crisis Intervention methods.
• Perform additional duties as assigned.

• Valid driver’s license required. This requirement may be waived if overall candidate experience and current needs of the business and/or role allow.
• Must pass a criminal background check.
• Strong critical thinking and decision‑making skills.
• Excellent customer service and interpersonal communication skills.
• Knowledge of issues affecting individuals experiencing homelessness and a commitment to serving underserved populations.
• Ability to assess and de‑escalate potentially dangerous situations.
• Strong verbal and written communication skills.
• Proficiency with office equipment and Microsoft Office applications.
• Ability to maintain confidentiality and demonstrate a sincere desire to support others.
• Ability to prioritize multiple responsibilities and exercise sound professional judgment.

• Experience working in high‑volume environments preferred.
• Experience working with individuals experiencing homelessness or in a direct human services role preferred.
• Experience as an EMT, firefighter, or first responder preferred.
• Bilingual (English/Spanish) preferred.

• High school diploma or equivalent required.
• CPR/First Aid Certification required within 90 days of employment.

• Choice of HMO or PPO health insurance coverage options.
• Choice of dental insurance or discount plan.
• Vision insurance.
• Flexible spending accounts for health care, dependent care, and parking expenses.
• Free basic life and AD&D insurance coverage.
• Employee Assistance Program.
• Dollar‑for‑dollar retirement plan matching contributions up to 5% of earnings with 3‑year…