Associate Director of Housing Supportive Services

Office Location

2100 Broadway, Denver, CO 80205

The candidate will be required to complete the internal credentialing and privileging process prior to the start date. A start date will be scheduled once credentialing and privileging is complete.

• Valid driver’s license required (waivable based on overall experience).

• Choice of HMO or PPO health insurance coverage options: full‑time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents, with same‑or opposite‑sex domestic partner coverage.
• Choice of dental insurance or discount plan.
• Vision insurance.
• Flexible spending accounts for health care, dependent care, and parking expenses.
• Free basic life and AD&D insurance coverage.
• Employee Assistance Program, a problem‑solving resource for employees and their household members.
• Dollar‑for‑dollar retirement plan matching contributions up to 5% of earnings with 3‑year vesting.
• Extensive paid time‑off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full‑time employees in their first year.

• Work to create a supportive working environment that encourages trauma‑informed and culturally competent interactions that build collaboration and create a kind and respectful atmosphere throughout the program.
• Collaborate with the on‑site Coalition Federally Qualified Health Center (FQHC), detox provider, and property management team to ensure seamless integration of safety, healthcare, recovery, and transitional housing services.
• Manage department budgets for respective programs and assist in strategic planning to ensure continuum of care.
• Set performance objectives for staff and assist with determining department goals, grant requirements, and other reporting data quality.
• Supervise Program Managers and the team to provide development, coaching, mentorship, and ongoing support in alignment with department goals and client outcomes.
• Assist in the development of program operations, policies, and services that are evidence‑based to meet quality standards and care.
• Work collaboratively with community partners and internal coalition teams to ensure coordinated and comprehensive services, including all regulatory compliance and reports to grantors and partners.
• Respond to crises and client grievances in a trauma‑informed, empathetic, and safety‑focused manner, drawing on training in de‑escalation and best practices.
• Ensure timely and accurate use of all company systems as required while maintaining complete up‑to‑date records and any future upgrades as directed.
• Perform other duties as assigned.

• Proven ability to provide vision, leadership, motivation, and supervision of diverse staff.
• Experience with designing, implementing, and evaluating housing and supportive services programs using evidence‑based best practices.
• Computer skills necessary to accomplish duties, including core competency in HMIS and Microsoft Office Suite.
• High degree of knowledge and experience working with individuals who are homeless.
• Must embrace the mission and philosophy of recovery and client‑centered services.
• Must be able to manage multiple projects in a dynamic environment with respective stakeholders.
• Must be able to adhere to process protocol.
• Must remain calm, think clearly, and apply sound judgment in high‑pressure situations.

• Minimum of 5 years' experience with program development and knowledge of working with substance use disorders and co‑occurring disorders.
• Minimum of 5 years' supervisory experience.
• Experience working with people experiencing homelessness or at‑risk populations preferred.
• Experience in community‑based recovery support, mental health, and substance use disorders preferred.
• Relative experience, including lived experience with SUD, preferred. Experience in a recovery setting is also preferred.

• Master's degree in behavioral science or related fields highly preferred.
• LSW, LSCW, LPC, CAC III, or LAC preferred.

$67,608 – $81,129 a year

Employee must be able to perform essential job functions with or without reasonable…