Community Mentoring Program Specialist

Job Details

Location:

Denver, CO 80231

Position Type:
Full Time

Salary Range: $22.00 – $25.00 Hourly

The mission of Big Brothers Big Sisters of Colorado (BBBSC) is to create and support mentoring relationships that ignite the power and promise of youth. Our vision is for all youth to reach their potential. This is accomplished through partnering with youth mentees, parents/guardians, volunteers, local communities, and caring philanthropists. We are accountable for each child in our program achieving: higher aspirations, greater confidence, and better relationships, increased sense of belonging and community/school engagement, which contributes to improved mental health, avoidance of risky behaviors, and educational success.

Our values are:
Belonging, Resilience, Accountability, Vision, and Empathy (BRAVE).

Commitment to Justice, Equity, Diversity and Inclusion (JEDI).

We are committed to creating and cultivating a safe environment where all individuals feel respected and valued equally. We –BBBSC staff and board – are committed to a nondiscriminatory and anti‑racist approach and are committed to dismantling any inequities within our policies, systems, programs, and services.

• 2,000 Youth Served
• Sustainable $4 million revenue budget
• Every youth served graduates with a plan for their future and a mentor who has impacted them for a lifetime
• 34% diverse representation for staff, leaders, and BOD members
• 5% incremental growth for diverse Bigs year-over‑year

The Site Based Program Specialist position requires excellent case management, program support and documentation for Site Based mentoring programs. This position includes event scheduling, conducting interviews and match introductions, event planning and execution, and match support. Must be highly organized and provide excellent professional customer service and meet quality metrics, outcomes and goals as established by the agency. The ideal candidate must demonstrate a high-level of awareness/expertise and independent judgment when interviewing and assessing volunteers and children in the areas of child safety, matching, match support and documentation.

The ideal candidate will also have experience facilitating youth events.

• Perform duties in compliance with National standards and BBBSC policies, procedures and practices.
• Manage a caseload of mentors (Bigs) and youth mentees (Littles) who are paired in a mentoring relationship.
• Work to match volunteer with the youth applicant in a manner that strongly considers requests related to culture, gender, and religious affiliation.
• Conduct match introductions and paperwork for groups and individuals as assigned.
• Complete assigned match support in accordance with open caseloads.
• Ensure awareness of child safety and risk management, policies and procedures throughout all aspects of job function.
• Responsible for tracking participation, distributing and collecting surveys and program evaluations for assigned matches.
• Provide coaching and resources for mentors.
• Provide community resources and referrals to families expressing need, when possible.
• Facilitate Parent/Guardian/child orientations and volunteer training as assigned.
• Provide match updates and information as needed for grants and marketing.
• Support the planning of events, identifying activities, and selecting venues for programming.
• Attend events and activities as assigned.
• Immediately report all suspected violations of child protection laws, Agency policies and BBBSA standards to the Program Director and Vice President of Programs.
• Represent BBBSC in a professional manner in the community and office.
• Complete all assigned work in a timely and professional manner that supports monthly/annual goals.

N/A

• Match Support – 60% of time, goal: >90% calls
• Events/Activities – 20% of time, goal: average >4 per month
• Match Introduction – 10% of time, goal: >16 matches per year
• Meetings, trainings, etc. – 10% of time

Contribute to team effort by accomplishing other duties as assigned.

• Bachelor’s…