PATH Case Manager

Overview

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at‑risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well‑being, and stability of those it serves.

Our Philosophy of Service: We believe all people have the right to adequate housing and health care. We work to remove the barriers that restrict access to these rights. Society benefits when adequate housing and health care are available to everyone. We create lasting solutions to homelessness by:

• Honoring the inherent dignity of those we serve, affirming their capabilities and fostering their hope that a better life is possible.
• Building strong, caring and trauma‑informed communities through the integration of housing, health care and supportive services.
• Advocating for social and racial equity, inclusion and diversity, and challenging the status quo in partnership with our workforce members and those we serve.
• Achieving excellence through continuous quality assurance, innovation and professional development.
• Using resources judiciously and effectively.

This position works as a member of the PATH team to assist clients experiencing or at risk for experiencing homelessness in working toward client‑identified goals such as housing, public benefits, legal assistance, medical/mental health/substance treatment referrals, identification, and other needs related to transitioning from homelessness. The role collaborates with behavioral health clinicians on the PATH team to offer an integrated supportive approach and develops working relationships within and outside the organization to improve client access to needed services.

Valid driver’s license required. This requirement may be waived, if necessary, based on overall candidate experience.

The position is approximately 8 hours per day, 5 days a week (Monday through Friday), in person at office and field locations, based at 2100 Stout St, Denver, CO 80205.

• Provide face‑to‑face services to individuals experiencing homelessness, including meetings outside of the office as needed.
• Assist clients in recognizing and defining their own goals, inform them of available services and help them access goods, services, financial benefits, , housing and other needs.
• Collaborate with homeless service providers in the community and CCH programs to coordinate, communicate and maintain continuity of services.
• Offer supportive services from a trauma‑informed, culturally humble lens.
• Advocate for clients’ needs and for systemic change when needed for the overall benefit of people experiencing homelessness.
• Build relationships with clients with the goal of securing housing, benefits and other resources needed to end clients’ homelessness.
• May transport homeless individuals using a CCH vehicle or an approved personal vehicle.
• Accept referrals from CCH staff and other agencies and provide high‑quality service in collaboration with all agencies.
• Conduct integrated intake process and set ongoing appointments with clients as required.
• Complete necessary documentation and electronic data entry in HMIS and EHR in a timely manner, complying with HIPAA regulations.
• Assess client needs, develop short‑ and long‑term service and treatment plans.
• Coordinate ongoing clinical and case management services to individuals.

• Education:
  
  High School Diploma or GED required. Bachelor’s degree in psychology, social work, human services, criminal justice preferred.
• A combination of education and experience may substitute on a case‑by‑case basis.
• Experience:
  
  1‑2 years working with a diverse population experiencing mental health challenges, especially those diagnosed with serious and persistent mental illness (SPMI). Experience with homelessness, mental health challenges or substance use disorders preferred.
• Strong understanding of housing‑first principles, trauma‑informed care and harm reduction strategies.
• Excellent interpersonal and communication skills, with the ability to build…