Case Manager: Bannock Youth and Family Center

Case Manager

Volunteers of America Colorado is a nonprofit, faith-based organization dedicated to helping those in need transform their lives. Through more than 50 distinct human service programs, Volunteers of America changes the lives of more than 140,000 vulnerable Colorado ans each year. VOA services include housing and emergency shelters, hunger and nutrition services, and many other community support programs. Our work touches the mind, body, heart, and ultimately the spirit of those we serve.

VOA integrates compassion with highly effective programs that build and strengthen communities.

This Case Manager role is directly responsible for the service provision and housing assistance for the participants engaged in programs housed out of the Bannock Youth and Family Center. Current programs serve youth and youth head of households ages 18- 24 who are literally homeless as well as participants with justice involvement.

Service modalities include Motivational Interviewing and Critical Time Intervention. Job duties include conducting needs-based assessments, community outreach, providing case management services, assisting with housing navigation, supporting housing retention, connection to income resources and/or public benefits, determining rental assistance, landlord recruitment/mediation, attending meetings/trainings within the community, collaborating care with service providers and multi-disciplinary teams, and accompanying participants on appointments as needed. Requires use of personal vehicle for securing and maintaining housing for the participants enrolled in the program.

Essential duties and responsibilities include ensuring that the participant's voice is heard, possessing an in-depth knowledge regarding program requirements, providing intensive case management, collecting necessary documents to obtain and maintain housing, identifying and serving the unique needs of participant households, developing specialized knowledge related to service delivery database systems, assisting with community-wide outreach to identify eligible participant households, facilitating the delivery of appropriate services for participant households, demonstrating knowledge of resources, providing housing navigation, coordinating with the entire team to deliver services, documenting all client interactions, performing duties in a professional manner, facilitating the referral, intake, and orientation process for new households, ensuring housing for all participating households is compliant with program standards, performing housing quality inspections, performing all other duties as assigned.

Working conditions and physical requirements include being willing to use a vehicle for service provision throughout a seven-county area and working in close proximity to other staff residing at Bannock Youth and Family Center.

Position type and expected hours of work are full time 40 hours per week Monday through Friday. Some evenings and weekends are required.

Location is 455 Bannock Street Denver, CO 80204.

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact HR to begin the Interactive Process.

Benefits include vacation time, separate sick time, paid holidays, floating holidays, personal days, volunteer/wellness day, tuition assistance, pension plan, 403b retirement plan with agency match, health, dental, vision, pet insurances, life insurance, accident insurance, employee assistance/work life balance program, employee discount program, Life Lock with Norton, public service loan forgiveness. Volunteers of America is an EEO Employer. Position will remain open until filled.

VISA sponsorship is not offered for this role. Veterans strongly encouraged to apply.