Associate Director of Housing Supportive Services - 10996

Associate Director of Housing Supportive Services

Office location: 2100 Broadway, Denver, CO 80205

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.

Our Philosophy of Service:
We believe all people have the right to adequate housing and health care. We work to remove the barriers that restrict access to these rights. Society benefits when adequate housing and health care are available to everyone. We create lasting solutions to homelessness by:

• Honoring the inherent dignity of those we serve, affirming their capabilities and fostering their hope that a better life is possible.
• Building strong, caring and trauma-informed communities through the integration of housing, health care and supportive services.
• Advocating for social and racial equity, inclusion and diversity, and challenging the status quo in partnership with our workforce members and those we serve.
• Achieving excellence through continuous quality assurance, innovation and professional development.
• Using resources judiciously and effectively.

The Associate Director of Housing Supportive Services works closely with the Program Director to coordinate overall program operations, serving on both the leadership team of the department and broader organizational teams. This role focuses on designing and implementing recovery-oriented services such as transitional housing, behavioral health, education, and community reintegration.

• Collaborate with multiple agencies and community partners, ensuring compliance with federal and state regulations.
• Develop goals & objectives to achieve the Coalition’s mission.
• Supervise program staff to deliver integrated, comprehensive care across our programs.
• Coordinate with the on-site Coalition Federally Qualified Health Center (FQHC), detox provider, and property management team to ensure seamless integration of safety, healthcare, recovery, and transitional housing services.
• Manage department budgets for respective programs and assist in strategic planning to ensure continuum of care.
• Set performance objectives for staff and assist with determining department goals, grant requirements, and other reporting data quality.
• Provide development, coaching, mentorship, and ongoing support to Program Managers & team in alignment with department goals and client outcomes.
• Assist in the development of program operations, policies, and services that are evidence based to meet quality standards & care.
• Collaborate with community partners & internal coalition teams to ensure coordinated and comprehensive services, including all regulatory compliance and reports to grantors and partners.
• Respond to crises & client grievances in a trauma‑informed, empathetic, and safety‑focused manner, drawing on training in de‑escalation and best practices.
• Ensure timely & accurate use of all company systems as required while maintaining complete up‑to‑date records and any future upgrades as directed.
• Perform other duties as assigned.
• Work to create a supportive working environment that encourages trauma‑informed and culturally competent interactions that build collaboration and create a kind and respectful atmosphere throughout the program.

• Valid driver’s license required.
• Proven ability to provide vision, leadership, motivation, and supervision of diverse staff.
• Experience with designing, implementing, and evaluating housing and supportive services programs utilizing evidence‑based best practices.
• Proficient in HMIS and Microsoft Office Suite.
• High degree of knowledge and experience working with individuals who are homeless.
• Must embrace the mission and philosophy of recovery and client‑centered services.
• Ability to manage multiple projects in a dynamic environment with respective stakeholders.
• Adherence to process protocol.
• Remain calm,…