Domestic Violence Advocate - Bilingual - Residential Services

Who We Are and Who We7re Looking For:

Safe House Denver has been around for 47 years, and we are on a mission to improve the lives of domestic violence survivors. We are committed to providing survivors with a safe space, where they are believed, supported, and trusted. We guide community awareness of domestic violence through education, partnerships, and inclusion. We are currently looking for a Domestic Violence Advocate with crisis intervention skills to support our work as we prepare to serve more survivors in greater ways.

Bilingual in Spanish required.

Safe House Denver promotes a culture of excellence. We prioritize and practice seven core values:
Trust We foster a culture of trust by being reliable, honest, consistent, direct, and transparent.
Dedication We are intentional, passionate, and driven. We commit to making a meaningful impact.
Compassion We listen, seek to understand, and help. We embody kindness, patience, empathy, and see the value of each individual.
Collaboration We encourage, cooperate, support, and share. We also welcome humor and fun.
Innovation We are bold, brave, and fearless. We value curiosity and continuous learning.
Leadership We operate with integrity, transparency, and ethics. We are solutions-oriented, optimistic, accessible, and critical thinkers.
Inclusion We embrace and respect diverse perspectives and experiences; we believe in a welcome and equitable environment.

What You’ll Be Doing:

Respond to callers who access Safe House Denver’s 24-hour Crisis & Information Line

• Provides emotional support, crisis intervention, and de-escalation
• Provides information and education on domestic abuse, trauma response, and coping skills
• Supports callers in assessing immediate needs, identifying culturally appropriate resources and referrals, and supports callers in developing a plan of action
• Provides safety planning by supporting callers in assessing danger/risks, identifying culturally appropriate resources and referrals, and supporting callers in implementing their safety plan
• Screens callers for emergency residential services

Provides initial intake of new residents

• Orientates new residents to the emergency residential facility/program
• Provides appraisal of the resident7s presenting problem
• Assess immediate needs, identify culturally appropriate resources and referrals, and support residents in developing a plan of action
• Provides safety planning by supporting residents in assessing danger/risks, identifying culturally appropriate resources and referrals, and supporting residents in implementing their safety plan
• Provides emotional support, de-escalation, and crisis intervention during the intake process

Provides short-term individual advocacy, counseling, safety planning, and crisis intervention to adult residents and children

• Provides emotional support, crisis intervention, and de-escalation to residents as needed or requested
• Supports residents in developing short-term goals plans to address immediate concerns
• Provides information and education about domestic abuse, trauma response, and coping skills
• Provides safety planning by supporting residents in assessing danger/risks, identifying culturally appropriate resources and referrals, and supports residents in implementing their safety plan
• Communicates with Primary Advocates to ensure quality services to residents
• Provides case management services for emergency residential facility clients
• Conducts an initial meeting with new resident to assist residents in identifying needs and goals
• Links residents to culturally appropriate resources and referrals to meet immediate/ongoing needs and goals
• Meets as needed to provide ongoing support and encouragement
• Advocates on behalf of residents with outside agencies and within the program to support residents in meeting needs and goals
• Support residents with transitions from the emergency residential facility by conducting exit interviews
• Facilitates educational/support groups
• Facilitates children’s activities/support groups
• Plan and facilitate a weekly, evening educational/support group for adult residents or children on a rotational basis
• Supports a safe and secure residential environment
• Supports a safe and respectful community living environment by providing emotional support, de-escalation, conflict management, problem solving, and crisis intervention
• Conducts regular safety checks and safety searches as needed
• Supports participation in the emergency residential facility by providing residents with clear explanations of the program and clarifying expectations of residents
• Supports residents in meeting their day-to-day needs by supplying personal items, supplies and food
• Help ensure the emergency shelter is a clean and tidy facility

Maintains accurate and timely record keeping

• Responsible for appropriate charting and all other necessary documentation

Demonstrates initiative and vision for service quality, service improvement, program development/growth, problem prevention and resolution

• Works diligently to achieve…