Resident Navigator

Resident Life Navigator
- Marisol Homes

Catholic Charities of the Archdiocese of Denver has been serving Northern Colorado since 1927. We serve tens of thousands of people each year in seven ministries:
Marisol Services, Early Childhood Education, Shelter Services, Catholic Charities Housing, St. Raphael Counseling, Family, Kinship, and Senior Services; and Parish & Community Engagement.

Our employees are crucial to our success in achieving our mission to extend the healing ministry of Jesus Christ to the poor and those in need. Catholic Charities provides a work environment where self-motivated and mission driven individuals are recognized and rewarded.

Catholic Charities is an Equal Opportunity Employer. We are committed to welcoming applicants and program participants of all faiths; as well as an inclusive and welcoming environment for staff, volunteers, and program participants.

Purpose Of Position:

A Resident Life Navigator at Catholic Charities:

· Provide crisis intervention and milieu management to provide a safe, stable, and positive environment.

· Adhere to and enforce shelter rules.

· Answer phone calls including crisis calls and return all messages left.

· Provide information, referral, and advocacy to shelter residents and crisis callers.

· Complete all required paperwork accurately and in a timely manner.

· Orient new participants to shelter and explain house rules.

· Monitor and check daily chores.

· Perform room checks and hold residents accountable to the regulations and policies of Marisol Homes.

· Complete regular urine drug screenings of participants.

· Attend weekly staff meetings and monthly supervisions as scheduled.

· Participate in the upkeep of the house, report all maintenance, food, and supply needs to the supervisor promptly.

· Complete safety check at start of each shift and frequently throughout shift.

· Supports, promotes, and adheres to Catholic Charities' vision, mission, values, and Code of Ethics.

· Reflects Catholic Charities' commitment to treating all persons with dignity and respect.

· Uses creativity and innovation in program development and service delivery.

· Maintains confidentiality of client and agency information.

· Regular and predictable attendance.

Employees may be required to work at or provide temporary coverage at other shelter locations based on operational and business needs.

Requirements

Qualifications Needs to demonstrate strong communication, organizational and interpersonal skills.

· Knowledge of the theories and practices of counseling and social work, skills in the use of interviewing and assessment techniques, skills in preparing professional reports and documents, skills in establishing and maintaining effective working relationships with other employees, organizations and the public are required.

· Knowledge of the service population's cultural and socioeconomic characteristics and the appropriate techniques and practices for the client population.

· Ability to interact effectively as a team member and independently with Agency staff and with a diverse client base.

Education and/or Experience

Minimum qualification of Bachelor's degree (BA/BS) from accredited four-year college or university in related field; and three to five years related shelter operations experience and/or training. Human services, social work degree preferred. Master's Degree preferred. HMIS training and experience preferred.

Compensation & Benefits:

Salary: $24.00-$25.00 an hour

Training:
We provide a robust training curriculum that will support our employees throughout their career. Training provided within the first year of employment includes:
De-escalation & Safety;
Mental Health First Aid;
Substance Abuse & Mental Health;
Human Trafficking;
Trauma Informed Care; and many more.

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