Child Support Enforcement Technician II

About Our Job With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.

What We Offer The City and County of Denver offers competitive pay commensurate with education and experience. New hires are typically brought into the organization between $23.89 - $27.50 . We also offer generous benefits for full-time employees which include but are not limited to:

A guaranteed life-long monthly pension, once vested after 5 years of service
457B Retirement Plan
140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year Competitive medical, dental and vision plans effective within 1 month of start date Location & Schedule The City and County of Denver supports a hybrid workplace model. Employees work where needed, at a job site several days a week and off-site as needed.

In this position you are expected to work 3 days at our Castro office and two days from home after fully trained. During the training period, candidates may work from the Castro office five days a week. Flexibility is required, as the number of in-person or remote days may vary depending on the training and the candidate's needs. Employees must work within the state of Colorado on their off-site days.

Who We Are & What You’ll DoAt Denver Human Services (DHS), we envision a healthy community where people are connected, supported, safe, and well. One in three people in Denver turn to DHS for support at all stages of life. Our employees help children, at-risk adults, families, and individuals navigate social and economic pressures by connecting them to services and experts who support their overall well-being.

Division of Economic Security:

Through our Economic Security Division (ESD), Denver Human Services seeks to engage residents in strengthening economic well-being and mobility across their lifespan. By leveraging the resources of Denver Human Services’ programs and a network of community partnerships, Economic Security provides a holistic approach to service delivery in order to assist customers in the ability to foresee crisis as well as adapt to and leverage changing life conditions to their advantage.

The Economic Security Division is comprised of the following program areas:
Colorado Works Workforce Development, SNAP to Success (Denver’s name for Employment First), Childcare Assistance Program (CCAP) and Child Support Services (CSS).Child Support Services (CSS) is currently seeking highly skilled applicants for the position of Child Support Enforcement Technician II. This posting will be used to fill multiple Child Support Enforcement Technician II positions. One of the positions will be an Intergovernmental Child Support Enforcement Technician II, working with other state child support agencies.

Specifically, as a Child Support Enforcement Technician II you will:

Completes the early intervention process by interviewing customers as well as researching and gathering any remaining relevant information and all necessary case documentation to provide ongoing child support case management services.

Effectively manage both automated (system-selected) and manual enforcement remedies to ensure appropriate application (and/or suppression) based upon unique case and individual situations and further utilize critical thinking to determine whether any resources are available to assist families with breaking down barriers to compliance with court-ordered support obligations and…