Program Manager of Native American Services

This position will be posted for a minimum of 5 days Coalition Mission

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for families, children, and individuals who are experiencing or at-risk of homelessness throughout Colorado.

The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.

We believe all people have the right to adequate housing and health care. We work to remove the barriers that restrict access to these rights. Society benefits when adequate housing and healthcare are available to everyone.

We create lasting solutions to homelessness by:

The Native American Services (NAS) Program Manager position creates low-barrier, culturally grounded engagement at CCH for Indigenous individuals and families surviving or recovering from homelessness by facilitating weekly cultural and community groups and events, supervising program staff, and offering cultural humility and best practice training to direct service staff across the organization. Native American Services addresses and attends to the social and cultural needs of its clients, while also connecting them to concrete resources for substance misuse, behavioral health challenges, medical needs, and housing insecurity.

The NAS Program Manager leads White Bison's Medicine Wheel and 12 Step programming, Talking Circles, and other cultural programming that address historical, intergeneration, and personal trauma, addiction and recovery, and healing through storytelling, cultural arts, traditional medicine, language, and legacy from various Indigenous communities. The NAS Program Manager serves in the Department of Outreach and Engagement Services (DOES) and coordinates service connections across programs for NAS participants.

The NAS Program Manager also supports general operations of the community milieu for DOES and coordinates the successful scheduling and facilitation of groups and events for the department.

• Recruits, hires, trains, and supervises program staff in alignment with departmental and organizational goals.
• Conducts regular supervision with direct reports to provide coaching, support, and performance management.
• Facilitates team meetings to provide updates, share resources, coordinate services, and support staff development.
• Sets and monitors staff performance objectives to ensure progress toward individual, programmatic, and organizational goals.
• Assists with onboarding and ongoing professional development of staff, ensuring clarity of roles and expectations.
• Provides oversight of day-to-day program operations to ensure alignment with internal policies, funding requirements, and evidence-based practices.
• Supports the implementation of Trauma-Informed Care, Support-Centered Housing, services that reduce harm and promote recovery, and other evidence-based service models.
• Participates in quality improvement efforts by supporting implementation, documentation, monitoring, and follow-up.
• Assists in the development and oversight of program budgets, grants, and reporting deliverables, as assigned.
• Demonstrates competency in EHR (Electronic Health Record), HMIS (Homelessness Management Information System), and other data systems and ensures staff compliance with documentation standards.
• Maintains timely, accurate, and complete client records and ensures all required data is captured and reported.
• Responds to emails, voicemails, and service needs in a timely and professional manner.
• Collaborates with internal teams and external partners to support effective coordination of care and program operations.
• Maintains a respectful work environment that supports belonging, teamwork, and collaboration.
• Understands and adheres to…