Consultant; Technical

Position Overview

We are seeking a Technical Consultant to join our Customer Success team. In this role, you will be engaging with our customers post‑sales to develop software solutions on the Appian platform. These applications help companies drive digital transformation and competitive differentiation. Your primary responsibility will be to work throughout the entire project life cycle to define, design, develop and implement custom software and AI solutions using Appian’s platform for our commercial clients.

This includes working within an agile environment to understand our client’s business processes and technical needs, launch new relational data models in production, and develop APIs to integrate with multiple systems. You will brainstorm AI use cases and implement Appian’s AI tools by applying retrieval‑augmented generation (RAG), agentic workflows, prompt engineering and the latest generative models as part of transforming how customers run their organization.

You will also collaborate with the client’s technical teams and business users as needed throughout the entire software and development life cycle and drive adoption by empowering clients to become self‑sufficient with building process applications on their own.

• The ability to work with clients to define business processes and gather functional and technical system requirements.
• Excellent communication skills, passion for technology and continuous learning, and an affinity for asking “why” and solving the right problems.
• History of success on cross‑functional teams; experience building products using agile methodologies (pair programming, stand‑ups, planning sessions, and sprints).
• Knowledge of software testing practices (test‑driven development, automated test suites within a continuous integration framework); integrations experience using APIs such as REST and SOAP, JDBC connections, and web services; familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers (preferred).

• 1+ years of experience with hands‑on software development or technical consulting.
• Experience with object‑oriented programming, working with relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc.).
• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree.
• Willingness to travel; 20% to support customer engagement.

Base salary is between $75,000 and $125,000 per year and represents a good‑faith and reasonable estimate of the range at the time of posting. Compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.

Appian provides a comprehensive benefits package that includes health, dental, vision, life and disability insurance; a 401(k) plan with company match; flexible time off; paid parental leave; wellness programs; flexible spending accounts; health savings account contributions; an employee referral bonus program; learning and development resources; and eligibility for equity awards, depending on the position.

Appian is an equal‑opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.

Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at Reason Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.