Consultant; Technical, Public Sector

Role Overview

We are seeking a Technical Consultant to join our Customer Success team. In this role, you will engage with customers post‑sales to develop software solutions on the Appian platform. These applications help companies drive digital transformation and competitive differentiation.

• Work throughout the entire project life‑cycle to define, design, develop and implement custom software and AI solutions using the Appian platform for commercial clients.
• Collaborate within an agile environment to understand client business processes and technical needs, launch new relational data models in production, and develop APIs to integrate with multiple systems.
• Brainstorm AI use cases and implement Appian’s AI tools by applying retrieval‑augmented generation (RAG), agentic workflows, prompt engineering and the latest generative models.
• Partner with client technical teams and business users, driving adoption and empowering clients to become self‑sufficient with building process applications.

• Ability to work with clients to define business processes and gather functional and technical system requirements.
• Excellent communication skills, passion for technology, continuous learning and a strong “why” mindset.
• Proven success on cross‑functional teams and experience building products using agile methodologies (pair programming, stand‑ups, planning sessions, sprints).
• Basic understanding of object‑oriented programming, relational databases, database design/data modeling and SQL.
• Knowledge of software testing practices (TDD, automated test suites within a CI framework).
• Experience integrating using APIs such as REST, SOAP, JDBC and web services.
• Familiarity with AWS, AI, analytics, ML, Google Cloud, application integration, databases, developer tools, governance and elastic containers (preferred).

• U.S. citizenship.
• 1+ years of hands‑on software development or technical consulting experience.
• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field.
• Willingness to travel up to 10% of the year for client engagement.

The base salary for this role is between $75,000–$125,000 per year and is a good‑faith estimate of the range at the time of posting. Actual compensation will depend on experience, qualifications, internal equity and market conditions. A discretionary bonus may be awarded for performance.

• 401(k) plan with company match.
• Flexible time off, paid parental leave, medical, dental and vision plans.
• Life and disability insurance.
• Wellness programs, flexible spending accounts, health savings account contributions.
• Employee referral bonus program and learning & development resources.
• Potential eligibility for equity awards.

Appian is an equal‑opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at Reason Only inquiries concerning a request for reasonable accommodation will be responded to from this email address.