Solution Engineer, Apromore

Salesforce is the leading AI CRM, combining human agents with AI to drive customer success and innovation. We seek Trailblazers passionate about improving business through AI and aligning with Salesforce’s core values.

Apromore is a global leader in AI‑driven process intelligence. Now part of Salesforce, it provides organizations with an "Intelligent Process Twin" that delivers operational transparency and enables systematic discovery, de‑risking, deployment, and governance of Agentic AI automations.

As a key technical anchor within the Apromore Specialist team, you will partner directly with Account Executives to advance and close enterprise opportunities. This hands‑on, high‑impact role requires deep pre‑sales expertise and engineering mastery to guide enterprise clients through automation and Agentic AI adoption.

• Run great technical discovery sessions with AEs, uncovering business problems, technical blockers, and mapping architecture constraints to optimized "To‑Be" processes.
• Prototype and build Proof‑of‑Concepts (PoCs) and minimum‑viable prototypes, ingesting historical event logs into Apromore to validate technical feasibility for agentic automations and cost‑saving initiatives.
• Data configuration & architecture – guide customers on end‑to‑end data connectivity, design robust process data models, build ETL pipelines, and integrate enterprise data ecosystems such as Salesforce Data Cloud, Snowflake, or legacy ERPs.
• Deliver value‑based technical messaging – translate working prototypes into solid business cases, helping executive decision‑makers understand how process optimization maps to financial impact.
• De‑risk Agentic AI deployments – demonstrate how clear process context, handoffs, and workflows are required to deploy agents safely and productively within trust guardrails.
• Deliver training & consultancy projects – lead professional‑service engagements in process intelligence, technical onboarding, and specialized training programs, ensuring successful customer adoption.
• Scale engineering impact – contribute reusable assets, reference architectures, demo innovations, and mentor junior Solution Engineers.

• 5+ years of experience in customer‑facing technical selling or project delivery roles (Solution Engineer, Technical/Solution Architect, Forward‑Deployed Engineer).
• Process intelligence expertise – experience with process analytics, mining, task mining, simulation, and data‑driven business process management.
• Strong data engineering skills – proficiency in SQL, Python, and building data pipelines and API integrations.
• AI fluency – familiarity with LLMs, prompt engineering, and agentic orchestration frameworks.
• Sales instinct & commercial curiosity – understanding of how pre‑sales fits into a complex enterprise deal cycle.
• Exceptional relationship building – ability to communicate technical concepts fluidly to C‑suite executives and technical teams.
• Bachelor’s degree in Computer Science, Software Engineering, Data Science/AI, or a related field.

• Outstanding blend of technical depth, strategic business acumen, and low‑ego collaboration.
• Agile, "roll‑up‑your‑sleeves" mindset that favors progress over perfection.
• Intellectual openness and comfort navigating ambiguity.

The typical base salary range for this position is $88,970 – $244,510 annually. In California, New York, and selected major U.S. cities, the base pay range is $97,860 – $269,080 per year. This range represents base salary only and does not include bonus, equity, or benefits.

Salesforce offers comprehensive benefits including medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.

Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. All employees and job candidates are evaluated on merit and qualifications, without regard to protected characteristics. Salesforce also considers qualified applicants with arrest and conviction records under the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring.