DEN Cargo Express Warehouse Lead

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor‑made solutions around the globe, for a better customer experience.”

Swissport seeks dedicated individuals aligned with our core values of “Show You Care,” “Do the Right Things,” and “Win as a Team” to join our global team.

Lead Cargo Agent organizes warehouse and storage facilities; arranges warehouse handling equipment and loads/unloads air cargo, while maintaining the required safety and quality standards and complying with Standard Operating Procedures (SOP) and company policies. The expected pay rate is $25.65 per hour.

• Ensure that financial targets are met in line with the operational plan.
• Establish and maintain a high‑quality standard in the cargo operation; ensure that workflows are constantly improved to cope with competitive requirements.
• Ensure that all subcontracted cargo services providers are closely supervised.
• Ensure price increases.
• Maintain close and effective business relationships with customer airline’s management.
• Maintain a good working relationship with the various control authorities such as Airport Management, Customs, Immigration, etc.
• Identify root causes of problems and institute corrective actions.
• Generate detailed reports and summaries of operations.
• Responsibilities include but are not limited to operational performance.
• Ensure effective planning methods and procedures are in place and that there are adequate resources, both manpower and equipment, to meet operational requirements.
• Oversee and manage employee performance as well as implement required training.

• High School Diploma or equivalent.
• 3–5 years industry experience.
• 3 years managerial/supervisory experience.
• Ability to work in a team environment and deal with conflict.
• Excellent organizational and planning skills.
• Excellent oral and written communication skills.
• Proficiency in Microsoft Office.
• Technical knowledge of equipment and systems.
• Ability to work under pressure.
• Customer focus and quality awareness.
• Must be able to work in inclement weather.

• 401(k) with company match.
• Dental insurance.
• Health insurance.
• Life insurance.
• Paid time off.
• Retirement plan.
• Tuition reimbursement.
• Vision insurance.

Swissport is committed to diversity and equal opportunity and will provide a workplace that fosters inclusion. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.