Route Supervisor

At First Choice Coffee Services
, we’re on a mission to fuel workplaces across the nation with unbeatable customer service and top-quality office coffee solutions. For nearly 50 years, we've proudly served businesses throughout the U.S., delivering premium coffee experiences right to their break rooms.

• Be part of a trusted, established company
• Enjoy a supportive, team-oriented work culture
• Take pride in helping businesses stay fueled and focused.

Bring your drive, reliability, and commitment to excellence—let’s brew success together!

The Route Supervisor is responsible for overseeing the daily work of Route Drivers. This position also serves as back up to Route Drivers and Warehouse Employees.

• Ensure all Route Drivers are loaded and ready to start routes on time each morning.
• Ensure drivers rotate product regularly and manage par levels.
• Perform at least four quality control checks per route each month.
• Work with Branch Manager to maximize route efficiency.
• Oversee daily pulling of products and guarantee warehouse pulls are made so routes are ready for the next workday.
• Collaborate with Customer Service team in overseeing daily field operations.
• Oversee proper completion of all end of day paperwork by Route Drivers.
• Make sure warehouse is kept clean and tidy.
• Ensure all trucks are kept clean (inside and out), organized, and routinely maintained. Address vehicle problems and repairs, as needed. Maintain security of company vehicles and equipment.
• Provide route relief during vacations, extended leaves, or other absences.
• Keep Branch Manager informed of parts and equipment needs.
• Address any problems between employees and promptly escalated significant employee or customer issues to management.
• Comply with and enforce all First Choice policies and procedures, including but not limited to those contained in the Company’s Employee Handbook.
• Perform additional duties as assigned by management.

• This position supervises Route Drivers.

• Monthly bonus opportunity
• 401(k) and company matching
• Medical, Dental and Vision Insurance
• Employee Assistance Program
• Flexible Spending Account
• Life insurance
• Paid vacation and sick time
• 9 paid holidays

• Valid Driver’s License for at least 2 years
• Past driving experience preferred
• High school diploma or equivalent

Daiohs USA is committed to providing all applicants and employees equal employment opportunities when it comes to hiring, job assignments, compensation, benefits, training, and all other work-related matters. Personnel decisions at Daiohs are made without considering someone’s legally protected characteristics, such as their race, color, religion, gender, gender identity or expression, pregnancy, sexual orientation, marital status, age, national origin, ancestry, citizenship, physical or mental disability, genetic information or characteristics, diagnosis or history of cancer, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.