Senior Freight Dispatcher Job Denver area,Colorado USA,Transportation

Job Title: Senior Feight Dispatcher

Location: Denver, CO

Department: Transport

Salary: $75,000 - $90,000 (based experience)

Position Summary

The senior Dispatcher is responsible for managing freight from pickup delivery while maximizing profitability and delivering outstanding customer service. This role handles complex shipments, develops strong carrier relationships, resolves service issues independently. Working with minimal supervision, the Senior Dispatcher makes sound decisions that protect customer relationships, carrier partnerships, and company margins.

Key Responsibilities

Manage FTL and LTL shipments from pickup through delivery.
Source and negotiate carrier capacity while protecting profit margins.
Daily utilization of McLeod, DAT, Truckstop, and other transportation platforms
Build and maintain strong carrier relationships.
Monitor shipments and resolve service issues quickly.
Communicate with customers, carriers, and internal teams.
Ensure carrier compliance with company and customer requirements.
Maintain accurate and complete shipment documentation in the TMS.
Identify opportunities to improve efficiency and profitability.
Represent CJC Transport with professionalism and exceptional customer service.

Required

Skills & Qualifications

5-10 years freight brokerage or dispatch experience.
Experience managing both FTL and LTL freight.
Advanced knowledge of McLeod Software.
Strong proficiency with DAT and Truckstop.
Proven negotiation and carrier relationship skills
Excellent communication and customer service abilities.
Strong organizational, time management, and multitasking skills.
High attention to detail and problem-solving ability.
Proficient with Microsoft Outlook and Excel.

Preferred Qualifications

Experience in high-volume brokerage environment.
Knowledge of FMCSA regulations and carrier compliance.
Understanding of Brokerage profitability and gross margin management.

Core Performance Expectations

Gross margin
Loads covered
On-time performance
Customer retention
Carrier compliance
Claims and service performance
Operational accuracy

What We Offer

Competitive compensation with base salary $75K – $90K DOE
Performance-based quarterly incentives $15K – $40K
Comprehensive benefits package (health, dental, vision, retirement)
Company matching 4% 401k plan
A collaborative and dynamic work environment

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