Customer Service Rep(06221) - 8031 E. Colfax Ave

Customer Service Rep (06221) - 8031

E. Colfax Ave

• Full-time
• Job Category Org:
  Store Customer Service Rep

• Answer the phone or assist carryout customers politely and courteously, being helpful and knowledgeable about the menu.
• Maintain a perfect image according to the standard.
• Demonstrate customer WOW steps:
  Apologize, give what they want, give something extra.
• Count pepperoni and ham on every order daily, regardless of the topping amount.
• Do not clear pizzas before they are ready to place in the oven.
• Drivers must have $1 in coin change on every delivery.
• Drivers must say “Let me get your change” on every order, no exception.
• No one is allowed to carry more than $20 while on the clock, including personal money.
• No one is allowed to have a pocket knife or any weapon while working.
• Driver vehicles should be neat, clean, and presentable.
• Drivers are not to be routed early or checked in early from delivery.
• Pizza makers must wash hands prior to making products.
• Only proper product procedures are allowed.
• Every driver must have completed Safe Delivery CBT.
• Repeat every order for accuracy and confirm name and address.