Carrier Operations Representative
Listed on 2026-09-17
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Transportation
Transportation & Logistics, Dispatcher, Freight
Start your logistics career with Open Road Global as a Carrier Operations Representative! In this position, you will learn the ropes of the logistics industry while providing top-level operational support to our internal teams, customers, and carrier partners. You will be responsible for communicating with truck drivers via phone/email to ensure each Open Road shipment is on-time and running smoothly.
Qualifications- Excellent verbal and written communication
- Team player
- Strong attention to detail and accuracy
- Willingness to work a somewhat flexible schedule
- Work with a sense of urgency, have self-confidence, be open-minded, and maintain a commitment to do whatever it takes to satisfy our customers and partners
Status Full-time
Responsibilities- Verify and enter load information into TMS with accuracy and speed
- Schedule appointments via phone, email, or other communications
- Ensure that shipments are picked up and delivered on time while meeting customer requirements
- Provide timely and accurate shipment information to internal and external stakeholders
- Audit load information for accuracy and completion, making updates as needed
- Track and trace shipments
- Understand and uphold company values and mission, maintain a servant-leader mentality, and always do the next right thing to meet or exceed customer satisfaction and protect company interests
- Treat customers, carriers, and fellow team members with respect
Open Road is a growing provider of supply chain and logistics solutions to companies all around the world. We leverage our industry expertise and cutting-edge technology to create lasting relationships with our customers, helping them conquer challenges and seize growth opportunities. As a nationally recognized Top Workplace and Inc. 5000 fastest-growing company, we are aiming for greatness—and it all begins with the incredible people who call Open Road their home.
Advance your career with a reliable company committed to sustainable growth
Competitive salary with opportunities for professional growth
Professional, fast-paced, collaborative culture
Full benefits package including 401k, Safe Harbor match, PTO, paid holidays, medical/dental/vision insurance, and more
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