Compliance and Benefit Specialist
Listed on 2026-09-21
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Administrative/Clerical
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We are committed to providing a stable, growth-oriented and inspiring work environment that offers opportunities for professional, personal and financial growth. If you are interested in joining a growing team, where YOU are our most valuable asset, then MAC is the place for you.
MAC, INC. PROFESSIONAL EXPECTATION STATEMENT:In the performance of your respective tasks and duties all employees are expected to confirm to the following:
- Perform quality work within deadlines with or without direct supervision.
- Interact professionally with other employees, customers and suppliers.
- Work effectively as a team contributor on all assignments.
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and service agencies.
PURPOSE:
To administer employee benefits programs, leave-of-absence claims, and the company's DOT/FAA Drug & Alcohol Testing Compliance Program in a professional, accurate, and confidential manner. The job entails providing support across the full benefits lifecycle — including new hire enrollment, open enrollment, FMLA and workers' compensation claims administration, COBRA, and benefits invoicing — as well as administering pre-employment and random drug and alcohol testing in accordance with 49 CFR Part 40 and 14 CFR Part 120, along with backup onboarding support as needed.
The successful individual will possess a positive attitude, un-questionable integrity, excellent customer service and be detail oriented. In addition, be able to demonstrate the ability to learn new material and software packages quickly as well as a strong commitment to process driven outcomes and the ability to work with sensitive, confidential information. This position reports to the VP of HR.
RESPONSIBILITIES/DUTIES:Drug & Alcohol Testing Program Administration (Compliance)
- Administer pre-employment drug testing for all new hires and safety-sensitive employees, ensuring a negative result is received and documented before any employee performs a safety-sensitive function, in accordance with 49 CFR Part 40 and 14 CFR Part 120.
- Manage the random drug and alcohol testing program, including maintaining the random testing pool/roster, coordinating random selections, and ensuring testing rates meet DOT/FAA minimum annual percentages.
- Reconcile the drug and alcohol testing roster against the employee roster to confirm all safety-sensitive employees are properly enrolled in the testing pool.
- Coordinate reasonable suspicion, post-accident, return-to-duty, and follow-up testing as required.
- Maintain drug and alcohol testing records in accordance with DOT/FAA recordkeeping and retention requirements; serve as a point of contact supporting the Designated Employer Representative (DER).
- Liaise with third-party administrators (TPAs), collection sites, and Medical Review Officers (MROs) on testing logistics and results.
- Respond to inquiries from the FAA Drug Abatement Division and other regulatory bodies as needed.
- Assist in administering FMLA and workers' compensation claims across all MAC entities, including obtaining claim numbers and maintaining trackers for Short-Term and Long-Term Disability claims.
- Serve as a point of contact for employee benefits questions (health, dental, vision, life, disability, and retirement).
- Process qualifying life event changes, COBRA notices, and COBRA terminations.
- Support annual open enrollment, including employee communications, system setup, and…
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