House Attendant

Job Description Summary

We’re Sonesta International Hotels.

The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full‑service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive
—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Position Title: Housekeeping House Attendant

Location: Denver Sonesta Downtown

Department: Housekeeping

Reports To: Housekeeping Manager

Type: Non‑Exempt (Hourly)

Pay Range: $19.50 to $20.00 per hour

Final date to receive applications: March 14th, 2026

The Housekeeping House Attendant sets the tone for Sonesta’s mission by always going above and beyond for our guests. The role’s primary responsibility is to maintain and clean guest room floors. The Housekeeping House Attendant is also responsible for maintaining housekeeping supply closets and storage rooms. The Housekeeping House Attendant shall provide attentive and courteous service to guests, assist guests with inquiries, and ensure their stay with Sonesta is filled with Amazing Moments.

The ideal candidate has a passion for hospitality and providing exceptional guest service.

• Clean and maintain assigned areas according to established Sonesta standards and procedures including dusting, vacuuming, disinfecting, sanitizing, removing trash, sweeping, mopping and polishing.
• Deliver clean linen and collect dirty linen from assigned areas.
• Prepare and deliver roll‑away beds.
• Receive and store housekeeping supply inventory.
• Maintain cleanliness and organization of linen rooms and storage closets.
• Respond to and fulfill guest requests.
• Provide support and assistance to Room Attendants.
• Notify supervisor on any damages, defects, needed maintenance repairs and disturbances.
• Deal with reasonable complaints/requests with professionalism and patience.
• Handle all lost and found items according to established procedures.
• Display professional appearance and demeanor at all times.
• Adhere to all housekeeping procedures and company policies.
• Attend departmental pre‑shift and mandatory meetings.
• Perform other duties as requested by management.

• Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Excellent organizational skills and attention to detail.
• Prioritization and time management skills.
• Able to work quickly without compromising quality.
• Ability to work with little supervision and maintain a high level of performance.
• Ensure overall guest satisfaction.

Guest rooms, hotel corridors, and supply rooms with potential for guest‑facing contact. Must be able to work in a fast‑paced environment.

• Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Frequent bending, kneeling and reaching.
• Ability to stand during entire shift.

• Must be flexible to work variable days of the week to include weekends and holidays.
• Must be flexible to work variable shifts (days, nights, overnights).
• Ten to twelve hour shifts sometimes required.

Housekeeping experience in hotels preferred.

$19.50 to $20.00 per hour. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific experience/overall experience.

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

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