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Technical Support HelpDesk/Support

Customer-Centric Product Support Specialist

Job in Denver, Lincoln County, North Carolina, 28037, USA
Listing for: Mongoose
Full Time position
Listed on 2026-02-22
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading education technology company based in Denver, NC, is seeking a Product Support Specialist to provide exceptional customer support and act as a bridge between users and internal teams. Responsibilities include troubleshooting issues, and implementing technical onboarding across various systems. The ideal candidate exhibits a customer-first mindset and has strong technical curiosity. This position offers comprehensive benefits, including medical coverage and flexible PTO.
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