Guest Experience & Sales Associate

Guest Experience & Sales Associate

At Driftwood, we believe guest experience is everything. We are seeking two Guest Experience & Sales Associates who are passionate about people, wellness, hospitality, and creating exceptional experiences. This is not a traditional receptionist position. The ideal candidate enjoys building relationships, educating guests, making thoughtful recommendations, and helping people discover products and services that genuinely improve their well-being. You will play a key role in creating a luxury guest experience while supporting retail sales, memberships, packages, and guest retention.

Compensation

• Base hourly wage is determined by previous experience, sales background, hospitality skills, and performance demonstrated during the interview process
• + Retail sales commission
• + Membership sales bonuses
• + Package sales bonuses

Responsibilities

• Welcome guests and create an exceptional first impression
• Manage guest check-in and check-out
• Assist with retail recommendations
• Educate guests about memberships and packages
• Support future booking conversations
• Coordinate with therapists and estheticians regarding guest recommendations
• Maintain retail displays and merchandising standards
• Support daily operational readiness
• Participate in ongoing product and wellness education

The Ideal Candidate

• Loves people
• Enjoys sales and service equally
• Thrives when held accountable to performance and sales goals
• Is dependable and professional
• Thrives in a fast-paced environment
• Is confident initiating conversations
• Has a passion for wellness
• Takes pride in creating memorable experiences
• Wants to grow professionally

Preferred Backgrounds

• Luxury retail
• Cosmetics and skincare sales
• Hospitality
• Hotel concierge
• Boutique fitness
• Bridal and specialty retail
• Restaurant hospitality
• Spa and salon experience

Weekend availability is required. Compensation: $12.00 - $22.00 per hour

We are delivering a comprehensive approach to health and beauty within the Denver and surrounding Lake Norman community; offering yoga practice and organic skincare services to have our clients feeling their best inside and out!