Business Development Representative

Overview

WE ARE HIRING A BUSINESS DEVELOPMENT REPRESENTATIVE Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets? If so, you’ve probably experienced a TLC Worldwide campaign – without even knowing it. At TLC, we help the world’s biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience‑led rewards.

From global banks to high‑street retailers, our programs are designed to shift behaviour, boost ROI and build genuine brand love at the fraction of the cost of discounting and cash offers. Backed by COSMOS, our all‑in‑one program platform delivers personalised campaigns at scale with live data, smart insights, and seamless customer journeys. We’ve spent 30 years mastering what moves customers;

combining deep consumer insight, a global network of 100,000+ rewards and a unique ability to drive measurable ROI for brands. We’re 400+ people strong across 15 global hubs – a collective of marketers, creatives and strategists who care about doing great work and having fun while we do it. We celebrate bold thinking, empower growth and champion the kind of culture that helps people thrive.

• Work with the world’s biggest brands to create amazing campaigns
• Competitive salary + uncapped commission structure!
• Collaborative and dynamic team culture – every win is celebrated
• Excellent learning & development opportunities

• Drive daily outbound to contacts and warm prospects via phone, email (Outlook), Microsoft Teams, Linked In, and other channels.
• Identify, research and generate new opportunities within target accounts across our ideal client profiles including FMCG, QSR, Banking, Telco, and Digital Platforms.
• Utilise a target client hitlist aligned to company goals and expand it with new contacts where relevant.
• Work from a flexible script to craft personalised, compelling messaging by role and industry.
• Handle objections professionally and keep positive conversations moving toward a meeting.
• Focus on Indonesia, secondary Malaysia, leveraging local market fluency to enhance outreach relevance, engagement and conversion.
• Conduct thorough contact and brand research including recent shoutouts, sector trends, their competitors, decision‑makers and buying processes.
• Keep your Linked In profile sharp and on‑brand; build a network that maps to your target list.
• Learn to use new tools and platforms to find new contacts for specific accounts and roles (e.g., Seamless, Apollo, media sites, etc).
• Qualify leads by understanding challenges, objectives and timing; identify the right roles in the decision‑making process.
• Book high‑quality meetings with the BD team, summarising needs, potential value and next steps.
• Follow up and nurture leads from sales and marketing initiatives (website, EDMs, direct mailers, content/blogs, events, etc) to progress them through the funnel.
• Use Microsoft Dynamics as a primary communication channel to outreach effectively with the right message and method: contact activities, outcomes and next actions accurately.
• Maintain correct data update and documentation to support reporting, forecasting and pipeline reviews to headquarters.
• Follow up consistently to increase meeting conversion and build client relationships well.

• Minimum 5 years’ experience in telemarketing, sales or lead generation (B2B experience preferred).
• Excellent verbal and written communication in English and Bahasa Indonesia/Malaysia; clear, concise and persuasive.
• Can deliver a persuasive elevator pitch and communicate the product message with clarity and impact.
• Good familiarity of brand and consumer trends in Indonesia and Malaysia, understanding the culture and communication methods.
• Fast learner with strong research skills; able to quickly grasp industries or trends, business models and org structures.
• Positive and persuasive, client‑focused communicator who builds rapport and uncovers needs.
• Resilient and target‑driven; comfortable with rejection and motivated by outcomes.
• Organised, detail‑oriented and reliable in managing follow‑ups and reporting.
• Tech‑savvy:
  Microsoft Dynamics, Linked In (ideally Sales Navigator/Premium), Microsoft Teams and other prospecting tools.
• Team player with integrity, professionalism, a positive attitude and strong emotional intelligence.
• Role based in Jakarta, Indonesia.

Being a people‑led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique. At TLC we aim to create a ‘world within the world’ that is free from prejudice, bias and inequity. A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.

If you're excited by everything we've told you, then it's time to apply!

Location:

Jakarta, Indonesia