Assistant Account Manager

Key Responsibilities

1. Sales & Business Development

• Develop a new customer base and drive sustainable revenue growth for the company.
• Meet and exceed monthly shipping revenue targets set by management.
• Conduct client prospecting (canvassing), direct visits, presentations, negotiations, and deal closing.
• Manage new customer registration forms and coordinate with the Operations team for trial shipment schedules.
• Maintain an active sales pipeline and successfully convert prospects into active clients.

2. Account Management & Customer Relations

• Build brand awareness so PT Emirad is well-known and trusted within the target market.
• Conduct regular relationship-maintenance visits to active clients to foster long-term partnerships.
• Coordinate with clients regarding upcoming or overdue invoices/payments.

3. Research, Database, & Reporting

• Manage and update the prospect database (company profile, PIC, contact details, and shipping needs/data).
• Monitor competitor activity and analyze market trends.
• Prepare monthly Sales & Marketing reports (submitted no later than the 2nd of each month) and provide lost sales analysis along with proposed solutions to management.

• Minimum Diploma (D3) or Bachelor's Degree (S1) in any major (preferably Management, Marketing, Logistics, or Business Administration).
• Minimum 1–2 years of working experience as Sales/Business Development (preferably from Logistics, Cargo, Freight Forwarding, or Courier/Delivery industries).
• Strong communication, presentation, and negotiation skills (persuasive communication).
• Target-driven, resilient, and experienced with field canvassing and B2B sales.
• Proficient in managing prospect databases and using Microsoft Office (Excel, Word, PowerPoint) or CRM software.
• Own personal vehicle and possess a valid driver’s license (optional / an added value for client visits).