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Branch Operations Lead - Derby Lane (Customer Experience

Job in East Derby, Derby, New Haven County, Connecticut, 06418, USA
Listing for: JPMorgan Chase & Co.
Full Time position
Listed on 2026-08-03
Job specializations:
  • Management
    Business Administration, Regulatory Compliance Specialist, Banking & Finance
  • Finance & Banking
    Business Administration, Regulatory Compliance Specialist, Banking & Finance
Salary/Wage Range or Industry Benchmark: 48000 - 68000 USD Yearly USD 48000.00 68000.00 YEAR
Job Description & How to Apply Below
Position: Branch Operations Lead - Derby Lane (Customer Experience)
Location: East Derby

JPMorgan Chase & Co. seeks a Branch Operations Lead to partner with the Branch Manager in delivering exceptional client experiences and smooth daily operations. You will guide the lobby flow, assist with transactions, and promote self-serve tools while upholding policy and regulatory compliance.

You will educate the branch team, build trusted client relationships, and coordinate with specialists for complex needs, ensuring a compliant, secure, and welcoming branch environment.

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