IT Field Service Technician

IT Field Service Technician | Field-based role covering the South Coast, ideally suited to candidates based in or around Southampton | Full Time | £26,000 – £30,000 pa Established for over 20 years, our client provides end-to-end store systems support for retailers with multiple sites throughout the UK and beyond. The position will be field-based and will involve some weekend work in order to meet customer demands.

Hours of work 75 hours per fortnight, Monday to Saturday week one and Tuesday to Friday week two. Alternate Sundays on-call on a paid overtime basis. The exact working hours will be flexible in order to meet customer demands; however start time is no later than 08:00 daily unless otherwise arranged. What's in it for you? Salary up to £30,000, depending on experience and qualifications Company van provided Optional private healthcare scheme after six months Life insurance and workplace pension scheme (subject to eligibility) 4 weeks' holiday  bank holidays per holiday year (January–December) Weekend work and overtime opportunities Full training provided in retail systems support Additional overtime may be available when required Are you the right person for the job?

You'll thrive in this role if you are:
Self-motivated, tenacious and meticulous in your approach A strong team player with the ability to work confidently on your own Comfortable working in a field-based environment with varying daily demands Able to meet customer needs professionally and within SLA requirements A full UK driving licence What will your role look like? As an IT Field Service Technician, you will:
Attend client sites to diagnose, troubleshoot and repair retail systems Carry out system installations and network fault-finding Provide excellent customer service while meeting SLA time frames Complete worksheets, timesheets and expenses accurately and promptly Maintain clear written and verbal communication with clients and colleagues Comply with all company health & safety standards What's next? It's easy! Click “APPLY” now! We can't wait to hear from you!

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