Customer Service & Frontline Team Lead
Job in
Derry, Rockingham County, New Hampshire, 03038, USA
Listed on 2026-07-18
Listing for:
American Airlines
Full Time
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
American Airlines in Concord, USA seeks a Customer Service Manager to drive operational excellence with a focus on safety and exceptional customer support. The role requires a Bachelor's degree and airport customer service background.
Responsibilities include leading frontline teams, managing shifts, and ensuring compliance with union agreements while delivering key performance metrics and high-quality service.
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