Health Care Coordination Coordinator; Concord, NH

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Full Time Professional Concord, NH, US

7 days ago Requisition

Salary Range: $24.00 To $26.00 Annually

At Waypoint, we believe that every child deserves the opportunity to reach their fullest potential, and that families should never have to navigate complex healthcare systems alone.

Our Health Care Coordination Program partners with families of children and youth with special healthcare needs, helping them access resources, overcome barriers, and build strong networks of support. Through compassionate guidance, advocacy, and collaboration, we help families feel empowered, informed, and connected.

We're looking for a dedicated and relationship-focused professional to join our team as a Health Care Coordination Coordinator. If you're passionate about helping families, building community partnerships, and creating meaningful change in the lives of children, we'd love to hear from you.

Health Care Coordination is a statewide, family-centered program designed to support children and youth with special healthcare needs, from birth through age 21, and the families who care for them.

As a Health Care Coordination Coordinator, you'll work directly with families throughout your assigned region to understand their unique strengths, challenges, and goals. Through individualized care planning, resource navigation, advocacy, and ongoing support, you'll help families access services and build the tools they need to successfully support their child's health and wellbeing.

This role combines relationship-building, care coordination, community collaboration, and advocacy, making it ideal for someone who enjoys working directly with families while also strengthening systems of support across the community.

• Conduct family-centered needs assessments and help families identify priorities, goals, and areas of support.
• Collaboratively develop individualized plans of care that reflect each family's unique needs and strengths.
• Provide ongoing guidance, encouragement, and support as families work toward achieving their goals.
• Connect families to resources, services, and community supports that improve outcomes and quality of life.

• Research and provide information, referrals, and resource options tailored to individual family needs.
• Collaborate with healthcare providers, schools, community agencies, and other partners to support coordinated care.
• Assist families in accessing available financial assistance and support funding aligned with their care plan goals.
• Maintain and continually expand knowledge of local, regional, and statewide resources available to families.

• Facilitate opportunities for families with shared experiences to connect and build supportive networks.
• Collaborate with community partners, stakeholders, and advocacy groups to strengthen systems of care.
• Participate in Family Council activities and support family engagement efforts.
• Help ensure families feel heard, empowered, and connected throughout their journey.
• Maintain accurate documentation, reports, and program records.
• Prepare statistical and outcome reports for program leadership and the Family Council.
• Participate in ongoing training, professional development, and meetings with community partners and state agencies.
• Collaborate with the New Hampshire Department of Health and Human Services and other stakeholders to meet program goals and contractual requirements.

Be Brave and Open-Minded

Assume Best Intentions and Own Your Missteps

Be Flexible and Accountable

Communicate with Honesty and Empathy

Pursue Growth and Learning

Contribute to a Caring Community

• Bachelor's degree in Social Work, Human Services, Family Studies, Public Health, Education, or a related field.
• Experience supporting children with special healthcare needs and their families preferred.
• Experience with family support, care…