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Guest Experience & Front Desk Associate

Job in Derry/Londonderry, Derry, County Derry, BT47, Northern Ireland, UK
Listing for: Focus Hotels Management Limited
Full Time position
Listed on 2026-08-28
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 19000 - 23000 GBP Yearly GBP 19000.00 23000.00 YEAR
Job Description & How to Apply Below
Location: Derry/Londonderry

Holiday Inn Express Derry is seeking a proactive Front Desk Associate to create a warm welcome for guests and manage registrations while ensuring smooth check-in/check-out, reservations, and guest services. You will support breakfast service, assist with inquiries, and handle billing accurately in a bustling hotel environment.

With 158 contemporary rooms in the heart of Derry, you will work closely with housekeeping and F&B teams to deliver a seamless guest experience.

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Position Requirements
10+ Years work experience
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