Multi Skilled Operative; Responsive and Planned - West

Multi Skilled Operative

Location:

Kings Lynn, but travel throughout Norfolk and North Suffolk will be required.

Contract:

Permanent

Working hours:

Full time (40 hours per week) – Monday to Friday.

Salary:
Starting salary of £33,806 with progression opportunities to £37,494 per annum depending on skills and experience, plus a company vehicle and additional earning opportunities through call out.

We have an exciting opportunity for a Multi Skilled Operative, with a main trade of Plumbing/Carpentry to join our Team. This role will work to help deliver an effective and efficient service to our residents, working on occupied and empty homes in order to deliver responsive repairs (primarily our North and West areas covering Dereham / Kings Lynn and surrounding areas) and our planned works programme, including Kitchen and Bathroom upgrades and Aids and Adaptations.

You will ensure that works are carried out in a timely manner and to maintain a high standard of workmanship on our properties. This plays a key role in being responsible in providing an excellent service to our residents, so if you want to help make a difference to our residents, this may be the job for you!

The main focus of the role will be:

• To be responsible for effective and efficient repairs/works to our homes, carrying out work to a high standard in empty homes and occupied properties.
• To complete allocated work within carpentry/plumbing trade/skill set as well as any additional trade/skills such as tiling, painting/decorating, plastering/patch plastering and vinyl floor laying etc. further training can be provided.
• To help us provide an excellent service to our residents, minimising call backs and maximising first time fixes.

• Minimum of either full trade Apprenticeship or NVQ Level 2 in Plumbing.
• Skilled in other trades such as tiling, carpentry, plastering/patch plastering, painting, vinyl floor laying and decorating.
• Experience fitting Bathrooms.
• A full UK driving licence as travel throughout Norfolk and North Suffolk will be required.
• Experience of working in Property Maintenance.
• Good IT, literacy and communication skills.
• A positive can‑do attitude and the ability to work independently and problem solve.

All staff and volunteers working for Broadland will always be expected to act in a manner that is consistent with our corporate values and behaviours. The successful candidate will be required to undertake a basic Disclosure and Barring Service (DBS) check and will join our on‑call rota.

Broadland Housing Association offers more than 5,700 quality homes across Norfolk and North Suffolk, believing that everyone deserves a home that meets their needs. We offer a caring, effective and high-quality service that is fair to everyone. We are one of the top 25 Housing Organisations to work for in the UK and feature in the top 50 organisations to work for in the East of England.

As the role requires attendance at Broadland premises, candidates must live within a 45‑minute commute of their base; full details can be discussed at the interview process.

• Enhanced annual leave starting from 22 days (increasing to 27 days after 5 years), plus a day off for your birthday, a volunteering day and a personal day.
• Generous contributory pension scheme.
• Access to an Employee Assistance Programme to support you when you need it.
• Health Cash Plan – claiming for things such as eye tests and prescriptions as well as many other wellness and money saving perks.
• Company vehicle provided.
• Uniform, PPE and power tools all provided.
• Additional earning opportunities through call out.
• Lots of training opportunities.

For full details or if you have any questions regarding this role or any other vacancies at Broadland Housing Association, please contact our recruitment line on or email recruitment. Closing date: midnight on Sunday 07 June 2026.