Accounts Receivable Specialist

Job Title:

Accounts Receivable Specialist

Job Description:

Manages daily deposit processing and provides customer service support, including accounts receivable follow-up. Reviews and processes credit applications for new and existing customers, ensuring records remain current. Conducts outreach to customers regarding past‑due balances and prepares accounts for collection as needed. Gathers and analyzes financial data from banks and credit organizations to assess creditworthiness. Maintains accurate records of delinquent accounts, incomplete files, and potential credit risks.

• 20%:
  Provide customer service assistance to internal and external clients, assist in billing corrections, field and process customer complaints and resolve internally with respective departments (credit and rebills). Make accounts receivable follow‑up calls as required. File accounts receivable notes and credit applications. Enter and maintain customer conversations on computer and ensure extensive backup is filed in their customer file. Prepare accounts for outside collections when necessary.
• 20%:
  Prepare for and attend regular meetings with leadership regarding customer accounts. Explain and show documentation in reference to collection efforts on overdue accounts.
• 20%:
  Post customer payments and maintain credit card processing software for the company. Research over payments and refunds to clients. Process cash deposits. Work with all branches when COD funds are received and notify billing to invoice.
• 20%:
  Process monthly accounts receivable statements and field questions from clients regarding statement. Prepare various month‑end reports for month‑end close. Assist with special projects as requested. File UCCs. Research and type lien waivers.
• 20%:
  Other duties as assigned.
• Working Hazards:
  Works in a seated position for extended periods of time.
• Physical/Mental Exertion:
  Ability to perform light physical work, exerting up to 10 pounds of force on a frequent basis, performing such activities as grasping, lifting, reaching, crouching, and repetitive tasks. Continuous attention to numerical details. Normal office environment.

• Education:
  
  Requires a high school diploma or its equivalent experience in a related field. Knowledge of general bookkeeping practices is required, obtained through 3+ years of experience in an accounting department or organization or through formal education.
• Experience:
  
  1–3 years of related bookkeeping/accounting experience or equivalent training and/or experience.
• Technical Abilities:
  Strong communication and organizational skills, with proficiency in personal computer operations. Skilled in using a 10‑key calculator and possessing a basic understanding of Generally Accepted Accounting Principles (GAAP).
• Autonomy/Direction:
  Works under general supervision. A certain degree of creativity and latitude is required. Relies on experience and judgment to plan and accomplish goals.
• Tools and Equipment:
  Ability to accomplish the duties described through the use of appropriate computer and general office equipment. Works with typical accounting systems. Works with Microsoft Office 365 and SharePoint.

• Competitive Pay
• Health, Dental, and Vision Insurance with optional offerings of HSA and FSA
• Paid Time Off including Vacation Time, Sick Days, Personal Days, and Holidays
• Employer‑Paid Short‑Term Disability
• 401k with Company Match
• Tuition Reimbursement
• Company Paid Life Insurance
• Free Employee Assistance Program (EAP) and Wellness Program

This job description is intended to describe the general nature and level of work being performed by the person assigned to this position. Principal duties and responsibilities are intended to describe those functions that are essential to the performance of this job, and “other” duties and responsibilities include those that are considered incidental or secondary to the overall purpose of this job.

This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job‑related duties as requested by management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.

Requisition #3850