Manager, Accounts Payable

About Open Loop

Open Loop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.

Open Loop’s mission is to bring care anywhere by powering telehealth solutions  are looking for an Accounts Payable Manager to join our team remotely or onsite at our HQ in Des Moines, IA. In this role, you will own the accounts payable function end-to-end across Open Loop Health and its subsidiaries — vendor payments, the corporate card and expense program, and contractor (1099) payments.

Reporting into our Accounting organization, you’ll make sure vendors and clinicians are paid accurately and on time, build the controls and automation that prevent errors and fraud, and bring discipline to a high-volume, multi-entity, 50-state operation as we scale. This role suits someone highly autonomous who can build process where little exists and balance speed with control.

• Own AP end-to-end across all Open Loop entities — invoice intake, GL coding, approval routing, and payment runs — making sure vendors are paid accurately and on time, including urgent and time-sensitive payments.

• Be the responsive face of AP. Own internal and vendor inquiries, resolve them quickly and professionally, and set and communicate clear expectations with stakeholders chasing payments.

• Finish and stabilize the systems transition — closing the gaps where manual steps are currently being missed.

• Build the process. Create and document repeatable AP workflows, approval matrices, controls, and SOPs — including a playbook that lets us onboard new entities and acquisitions cleanly.

• Drive automation and process improvement as the systems mature — fewer manual touches, more automated approvals, a single interface.

• Own the Ramp corporate card and expense program — coding review, spend policy, limits, reconciliation, and month-end true-up.

• Run scheduled payment runs across multiple entities and bank accounts (ACH, check, wire, virtual card), managing cash-out timing in partnership with Accounting.

• Own vendor master data and onboarding — W-9 collection, banking validation, and fraud controls such as callback verification on banking changes.

• Handle intercompany AP and allocations across the entity group, including high-volume vendor activity at our pharmacy and laboratory subsidiaries.

• Manage the AP team and set and track KPIs such as days payable outstanding, invoice cycle time, percent paid on time, and inquiry response time.

• Support the AP close — accruals, reconciliations, aging, and reporting — and support monthly and quarterly close and external audit requests.

• Other duties as assigned.

• A builder. You create structure, process, and automation in a fast-moving environment rather than waiting for it to exist.

• Highly responsive and service-oriented. You treat internal partners and vendors like customers, communicate proactively, and set clear expectations.

• Strong control mindset. You protect company cash, flag risk early, and prevent duplicate payments, errors, and fraud before they happen.

• A clear communicator who partners well across Finance, Procurement, IT, Facilities, HR, and the broader business — and holds vendors and internal partners accountable.

• Calm and organized under high volume. You bring order to complexity.

• Bachelor's degree in Accounting, Finance, or a related field

• 5–8 years of progressive accounts payable experience, including direct team leadership or management

• Hands‑on experience owning AP in a high‑volume, multi‑entity environment

• Deep knowledge of the procure‑to‑pay cycle, three‑way matching, GL coding, and AP internal controls

• Experience owning or supporting AP through a systems implementation or migration

• Experience with Net Suite (or a comparable ERP)

• Excellent stakeholder communication and a customer‑service orientation

• Accounts payable experience at a public company (strongly preferred), or at a high‑growth or tech company

• Experience with Ramp, Zip, , Coupa, or similar P‑2‑P tools

• Experience standing up AP process, automation, and acquisition/onboarding playbooks

• Exposure to SOX, pre‑IPO readiness, and external audit support

• Experience in healthcare, telehealth, pharmacy, or laboratory services, and familiarity with PC/MSO structures

In addition, for salaried positions you would also be eligible for:

• Medical, Dental, and Vision plans

• Flexible Spending/Health Savings Accounts

• Flexible PTO

• 401(k) + Company Match

• Life Insurance, Pet insurance, and more