Administrative Specialist

We’re looking for a detail-driven, service-minded Administrative Specialist to support our growing team at Creative Risk Solutions. In this role, you’ll play a key part in delivering exceptional service and help keeping our operations running smoothly. If you're ready to grow your career in a dynamic, people-first environment—we’d love to hear from you.

• With guidance, properly identifies and assigns losses reported through claims system to the appropriate claims adjuster.
• Receives, gathers and accurately transmits loss information to CRS from communications with the insured, claimants, and internal staff in a timely manner.
• Documents and maintains accurate loss information on a computer system during the claim process.
• Processes incoming CRS mail once the mail room has opened and scanned mail into Shared Mail Scanning Folder along with incoming mail through the Paperless email account.

Additional Responsibilities:

• Provide excellent customer service to internal staff, insured, claimants and other providers.
• Receive, sort and distribute daily checks.
• Back-up for customer inquiries when adjusters are unavailable.
• Performs special projects and other duties as requested.

Qualifications:

• Experience:
  
  0-2 years of administrative experience, with background in property/casualty coverage preferred.

Here’s a little bit about us:

Creative Risk Solutions is a leading provider of innovative risk management solutions. We specialize in delivering customized claims management, loss control, and risk consulting services to our clients. Our team is dedicated to excellence, integrity, and creating value for our clients through proactive risk management strategies. In addition to being great at what you do, we place a high emphasis on building a best-in-class culture.

We do this through empowering employees to build trust through honest and caring actions, ensuring clear and constructive communication, establishing meaningful client relationships that support their unique potential, and contributing to the organization's success by effectively influencing and uplifting team members.

Benefits:
In addition to core benefits like health, dental and vision, also enjoy benefits such as:

• Paid Parental Leave and supportive New Parent Benefits — We know being a working parent is hard, and we want to support our employees in this journey!
• Company paid continuing Education & Tuition Reimbursement — We support those who want to develop and grow.
• 401k Profit Sharing — Each year, we make a lump sum contribution to every full-time employee’s 401k. This means, even if you’re not in a position to set money aside for the future at any point in time, we will do it on your behalf! We are forward-thinking and want to be sure your future is cared for.
• Generous time off practices in addition to paid holidays — Yes, we actually encourage employees to use their time off, and they do. After all, you can’t be at your best for our clients if you’re not at your best for yourself first.
• Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you — Through our foundation, we offer several vehicles where you can make an impact and care for those around you.
• DE&I programs — We are committed to celebrating every employee’s unique diversity, equity, and inclusion (DE&I) experience with us. Not only do we offer all employees a paid Diversity Day time off option, but we also have a Chief Diversity Officer on hand, as well as a DE&I project team, committee, and interest group. You will have the opportunity to take part in those if you wish!
• Consistent merit increase and promotion opportunities — Annually, employees are reviewed for merit increases and promotion opportunities because we believe growth is important — not only with your financial wellbeing, but also your career wellbeing.
• Discretionary bonus opportunity — Yes, there is an annual opportunity to make more money. Who doesn’t love that?!