Part-Time Legal Admin & Case Support Specialist

Administrative Support Assistant

Job Type: Parttime

Location:

Des Moines - 50313
Salary: $35,963.20 - $52,353.60 Annually
Job Number: 26-02292
Agency: 428 Department of Inspections, Appeals & Licensing – Public Defender

Do you enjoy helping others and want to make a significant impact in what you do? If yes, look no further! The Iowa State Public Defender's Office is seeking a highly motivated, skilled, and enthusiastic Administrative Support Assistant 2 to provide clerical support in our Special Defense Unit office located in Polk County, Iowa.

• Receive and direct phone calls from Public Defender clients, court administrative staff, and attorneys; answer routine questions concerning court dates, case status, and explain court orders and legal documents.
• Process incoming and outgoing mail; review and identify correspondence of a sensitive or important nature and take appropriate action.
• Coordinate calendars, schedule meetings, and make appointments for attorneys and investigators.
• Prepare and proofread legal forms and correspondence such as letters, orders, affidavits, motions, and briefs for accuracy, grammar, spelling, and sentence structure.
• Accurately maintain legal case files, log data from court orders into the case management system for precise reporting, recording, storage, retrieval, and use of case data.
• Access Iowa Courts Online to verify court dates and case information.
• Proficiently use EDMS (Iowa Court's Electronic Data Management System) to file legal documents with courts and to collect, download, and categorize electronic discovery, including audio, video, and written materials from multiple sources.
• Assist staff with general software functionality when requested, such as Microsoft Office suites and other Google-based systems.
• Complete other assignments at the direction of the Public Defender Supervisor.

The successful candidate for this fast-paced position is a motivated, organized, and detail-focused individual. Applicants should have a proven track record of completing tasks on strict deadlines, experience working with diverse populations, and work well in a team environment.

• Strong written and verbal communication skills.
• Good computer skills; preference given to those with experience in Google Workspace, Microsoft Office, databases, spreadsheets, and legal case management systems.
• Customer‑centric attitude and demeanor.
• Displays high standards of professional and ethical conduct.
• Good people skills; this position requires regular contact with Public Defender clients, clerks, judges, county attorneys, and service providers.
• Legal experience desired.

• Robust benefits, including health, dental, life, and vision insurance.
• Generous paid time off, including vacation, paid holidays, and sick leave accrual.
• On‑the‑job training by dedicated, experienced professionals.
• Opportunities for professional development.
• Flexible Spending Accounts for medical and dependent care.
• Iowa Public Employee Retirement System (IPERS) retirement package.
• Retirement Investors Club (Employer Sponsored Retirement Plan).
• Employee Assistance Program for support when you need it most.
• Employee Discount Programs from a variety of vendors.
• Access to an on‑site employee fitness center (6200 Park Avenue location only).

The State of Iowa participates in E‑Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. New hires will be verified through the E‑Verify system to ensure authorization to work in the United States. The State of Iowa also complies with federal Right to Work laws, which protect employees' rights to work without being required to join a labor organization.

• One year of full‑time work experience in general office, clerical, data entry/processing, or related work.
• A total of one year of education and/or full‑time experience (as described in item one), where thirty semester hours of accredited college or university coursework in any field equals one year of full‑time experience.
• Current, continuous experience in the state executive branch that includes six months of full‑time work as an Administrative Support Assistant 1.

Within a period of time after hire, as determined by the appointing authority, employees in this class may be required to type at least 40 WPM net as demonstrated by the completion of a typing examination.