Court Operations Clerk - Juvenile Services

Judicial Operations Clerk (D5 Polk 112020)

Salary: $44,553.60 - $70,428.80 annually (hourly range $21.42 - $33.86 per hour; contract‑covered, FLSA non‑exempt)

The Iowa Judicial Branch in the 5th Judicial District of Polk County seeks a Judicial Operations Clerk to perform a wide variety of clerical, secretarial, customer service, and data entry functions to support Juvenile Court Services and maintain court records.

• Create and process case‑related documents such as letters, police complaints, restitution orders, warrants, applications, motions, complaints, exhibits, and other official court documents.
• Provide customer service to Juvenile Court Services users in person and by phone, handling general requests.
• Support attorneys, judges, law enforcement, and other agencies with case information and processing.
• Maintain records and files, ensuring completeness and accuracy of documents, orders, warrants, and judgments.
• Operate the front desk and answer phones, interacting with court customers.
• Provide office support, including organizing equipment and supplies.
• Travel occasionally to other counties within the judicial district.
• Other duties as assigned.

• High school diploma or high‑school equivalency diploma.
• At least one year of customer‑service experience.
• Proficient in computer database software and basic math skills.
• Strong verbal and written communication with attention to detail.
• Ability to secure confidential data and maintain confidentiality.
• Ability to prioritize work, meet deadlines, and adapt to changing situations.
• Reliable transportation and willingness to travel.

• Experience with clerical/secretarial duties.
• Experience managing confidential information.
• Experience with electronic document management systems (EDMS).
• Experience with Juvenile Court Services case‑management software.

• Collaborative, positive professional work environment.
• Opportunity to make a widespread difference in Iowa communities.
• Excellent benefits package, including paid holidays, vacation, and sick leave.
• Participation in the Iowa Public Employees Retirement System (IPERS).
• Employee discount program.
• Potential qualification for the federal student loan repayment program.

The Iowa Judicial Branch is an Equal Opportunity/Affirmative Action employer. Applicants may review the Equal Employment Opportunity Utilization Report on the Iowa Judicial Branch website as part of our commitment to transparency and compliance with federal and state regulations.