Program Support Assistant; OA

Summary

The Program Support Assistant (OA) is located within the Nutrition and Food Services Department (N&FS) of the Veterans Health Administration (VHA). The person in this position serves as the Program Support Assistant (OA) to the N&FS Administrative Officer, providing a wide variety of administrative, clerical, and technical support.

To qualify for this position, applicants must meet all requirements by the closing date of the announcement (07/06/2026). Typing proficiency is required; you must type at least 40 words per minute. To qualify for the role at the GS‑6 level you must possess the following: one (1) full year of specialized experience that equipped you with the knowledge, skills, and abilities to successfully perform the duties of a Program Support Assistant at the GS‑6 level.

The experience must be equivalent to at least the next lower grade level (GS‑5) in the Federal service.

• Specialized experience in responsibilities such as collecting, compiling, and tracking data and information; processing documents and reports; establishing, updating, and maintaining office files and records; performing automation duties using software applications such as word processing, spreadsheet, electronic mail, desktop publishing, calendar, database, and/or graphics; answering telephones, referring visitors, and providing information.
• Experience must be fully documented on your resume, including job title, duties, month and year start/end dates, and hours worked per week.

For more information on these qualification standards, please visit the United States Office of Personnel Management’s website at https://(Use the "Apply for this Job" box below)..

Physical demands:
The work area is an adequately lighted, heated, and ventilated office in a medical facility setting. The position involves a sedentary schedule with occasional walking, standing, bending, carrying, and/or lifting of light items. Keyboarding will be performed to prepare correspondence.

Work environment:
The work is performed in a typical office setting, requiring normal safety precautions. The work area is adequately lighted, heated, and ventilated.

• Collect, compile, and/or track data and statistical information.
• Organize data into Access databases or spreadsheet formats.
• Prepare recurring and nonrecurring correspondence, reports, and other documents.
• Establish, update, and maintain office files and records.
• Keep and type meeting minutes, agendas, and reports.
• Prepare, execute, and/or track program‑specific information.
• Perform office automation duties using word processing, spreadsheet, electronic mail, desktop publishing, calendar, database, and/or graphics.
• Use spreadsheet software to develop and change spreadsheets to graphically display data.
• Schedule nutrition clinic appointments, prepare appointment confirmation letters, and enter appointment data.
• Provide clerical support such as answering the telephone, referring visitors, or providing information about the office, its functions, and standard operating procedures.
• Maintain the appointment calendar, schedule appointments, remind supervisors and staff members of meetings, and make administrative arrangements as required.
• Edit letters, compose letters and reports, review correspondence for accuracy and completeness, prepare public presentation outlines and meeting minutes, develop standard or form letters, and reply to inquiries.
• Serve as official timekeeper—notify supervisors when leave limits are exceeded, post staff time and attendance, and process timecards.
• Perform other related duties as assigned.

Work schedule: Full Time – Monday through Friday, 7:30 am to 4:00 pm.

Telework: Not authorized for Telework.

Virtual: This is not a virtual position.

Position Description / PD#: Program Support Assistant (OA)/PD99930S.

Relocation / Recruitment

Incentives:

Not authorized.

Critical Skills Incentive (CSI): Not approved.

Permanent Change of Station (PCS): Not authorized.